Elevate the customer experience with personalized product recommendations, content, search and navigation to create a seamless shopping journey across all channels

UNIQUE TO RICHRELEVANCE

PERSONALIZED
RECOMMENDATIONS

Powerful machine-learning engine selects the most relevant, data-driven personalized product recommendations for each customer interaction.

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PERSONALIZED
CONTENT

Map individual customer behavior against advanced targeting and audience segmentation tools to display the right piece of content to the customer.

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PERSONALIZED
SEARCH

Captivate shoppers with dynamic search results, optimized for each individual with the only full stack search solution powered by 3 layers of personalization.

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PERSONALIZED BROWSE AND NAVIGATION

Enhance the browse and navigation experience with personalization that dynamically adapts to each shoppers unique behaviors and preferences.

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PERSONALIZATION-AS-A-SERVICE

Leverage our powerful personalization platform and premier API-based tools to innovate and deploy experiences that truly engage your customers.

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PERSONALIZATION SERVICES

Maximize value and ROI garnered from personalization by implementing world-class best practices and support from our expert personalization consultants.

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Powerful Personalization

The Relevance Cloud™ is a revolutionary platform that allows you to quickly innovate and deliver personalized, brand centric experiences across the continuum of your customer lifecycle. The result is deep engagement and loyalty from customers. RichRelevance personalization solutions create experience continuity across mobile, web, in-store and other sales channels

 

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RELEVANCE IN ACTION

Shop Direct Case Study

Shop Direct were looking for a forward thinking technology partner to take their personalization to the next level. Hear from Kathryn Jones, Onsite Search and Navigation Manager at Shop Direct talk about how they are currently utilizing RichRelevance and the results they are seeing.

 

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Additional Resources

How to Get Shoppers to Log In
WEBINAR

Learn tips on how to get your shoppers to log in by demonstrating the value of a more individualized experience.

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5 types of user matching challenges
WHITE PAPER

This paper shares how you can leverage user ID matching and RichRelevance features to be able to identify users and motivate shoppers to log in.

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Homebase Utilize More Data
CASE STUDY

To optimize its website experience for customers, Homebase incorporated stock updates, trends and personalization into the recommendations.

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Find out why the largest brands rely on RichRelevance for their Omnichannel Personalization