Elevate the customer experience with a suite of personalization tools including personalized product recommendations, personalized content, personalized search and personalized browse and navigation to create a seamless shopping journey across all channels

PERSONALIZATION MODULES

PERSONALIZED CONTENT

Map individual customer behavior against advanced targeting and audience segmentation tools to display the right piece of content to the customer. Find out more about personalized content.

PERSONALIZED BROWSE AND NAVIGATION

Enhance the browse and navigation experience with personalization that dynamically adapts to each shoppers unique behaviors and preferences. Find out more about personalized browse and navigation.

PERSONALIZED RECOMMENDATIONS

Powerful machine-learning engine selects the most relevant, data-driven personalized product recommendations for each customer interaction. Find out more about personalized product recommendations.

PERSONALIZED SEARCH

Captivate shoppers with dynamic search results, optimized for each individual with the only full stack search solution powered by 3 layers of personalization. Find out more about personalized search.

Powerful Personalization

The Personalization Cloud™ is a revolutionary personalization engine that allows you to quickly innovate and deliver personalized, brand centric experiences across the continuum of your customer lifecycle. The result is deep engagement and loyalty from customers. RichRelevance personalization tools create experience continuity across mobile, web, in-store and other sales channels

 

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RELEVANCE IN ACTION

Shop Direct Case Study

Shop Direct were looking for a forward thinking technology partner to take their personalization to the next level. Hear from Kathryn Jones, Onsite Search and Navigation Manager at Shop Direct talk about how they are currently utilizing RichRelevance and the results they are seeing.

 

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Additional Resources

How to Get Shoppers to Log In
WEBINAR

Learn tips on how to get your shoppers to log in by demonstrating the value of a more individualized experience.

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5 types of user matching challenges
WHITE PAPER

This paper shares how you can leverage user ID matching and RichRelevance features to be able to identify users and motivate shoppers to log in.

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Homebase Utilizes More Data
CASE STUDY

To optimize its website experience for customers, Homebase incorporated stock updates, trends and personalization into the recommendations.

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Find out why the largest brands rely on RichRelevance for their Omnichannel Personalization