The RichRelevance personalization tools are based on the RichRelevance extensible, transparent and open-AI platform.  Browse through this section to learn more about the nuances of the RichRelevance cloud infrastructure and personalization AI.

PERSONALIZATION PLATFORM

PERSONALIZATION AI

The RichRelevance Open, transparent and extensible AI plastform makes smarter decisions for a segment of one with the only open AI for experience personalization. Find out more about Xen AI.

PERSONALIZATION AS A SERVICE

Create unique experiences with Personalization as a Service, an open innovation platform advancing inventive experiences Find out more about personalization as a service.

PERSONALIZATION CLOUD

Trusted infrastructure to deliver AI-driven personalized experiences at scale. RichRelevance has huge investments in big data and dual-tier datacenters which create a secure and powerful backbone for serving and scaling highly personalized experiences across the globe. Find out more about our personalization cloud.

Powerful Personalization

The Personalization Cloud™ is a revolutionary personalization engine that allows you to quickly innovate and deliver personalized, brand centric experiences across the continuum of your customer lifecycle. The result is deep engagement and loyalty from customers. RichRelevance personalization tools create experience continuity across mobile, web, in-store and other sales channels

 

 OVERVIEW PDF

RELEVANCE IN ACTION

Shop Direct Case Study

Shop Direct were looking for a forward thinking technology partner to take their personalization to the next level. Hear from Kathryn Jones, Onsite Search and Navigation Manager at Shop Direct talk about how they are currently utilizing RichRelevance and the results they are seeing.

 

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Additional Resources

How to Get Shoppers to Log In
WEBINAR

Learn tips on how to get your shoppers to log in by demonstrating the value of a more individualized experience.

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5 types of user matching challenges
WHITE PAPER

This paper shares how you can leverage user ID matching and RichRelevance features to be able to identify users and motivate shoppers to log in.

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Homebase Utilizes More Data
CASE STUDY

To optimize its website experience for customers, Homebase incorporated stock updates, trends and personalization into the recommendations.

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Find out why the largest brands rely on RichRelevance for their Omnichannel Personalization