Cater to the nuances of unique tastes with personalization that understands grocery
Grocery retailers are challenged to not only understand and retain the personal preferences and tastes of individuals, but must also design environments that enable intuitive replenishments and recommendations across multiple sales channels.
RichRelevance provides grocery retailers with the ability to understand shoppers unique preferences and replenishment cycles to optimize their experiences. By being able to consider all data points (online, POS, social, CRM etc.) grocery retailers can properly reflect local tastes in the suggestions presented.
Through greater understanding of shoppers’ preferences and replenishment cycles, grocery retailers are able to optimize shopping journey’s, saving shoppers time and resulting in greater loyalty, conversion and items purchased.
RELEVANCE IN ACTION
Coop.dk Case Study
Coop.dk sought an innovative personalization partner to help create a dynamic, customized site experience that increased engagement and conversion, with minimal IT investment.
RichRelevance is the global leader in omnichannel personalization and is used by more than 200 multinational companies to deliver the most relevant and innovative customer experiences across web, mobile and in store.