#1 Personalization Vendor Pioneering Personalization Omnichannel Retail #1 Personalization Vendor Pioneering Personalization Omnichannel Retail

Merchandising

Delight shoppers with unexpected product discovery

Diverse purchasing channels and limited real estate on mobile screens equates to fewer opportunities to capture the shopper. The products you choose to show must be more relevant, and ultimately more personal. RichRelevance Merchandising Solutions offer a new way for merchandisers to create one-to-one relationships with shoppers by displaying the right products at the right time, across all buying channels—web, mobile and in store.

 

RichRecs Personalization and Recommendations

Recommend

RichRecs leverages over 125 algorithms running on our real-time decisioning engine to deliver product recommendations based on a variety of inputs such as onsite shopper behavior, geography, referred keywords and other attributes. RichRecs drives up to a 6x increase in Average Order Value (AOV), and has generated over $10B in attributable sales for retailers worldwide. Learn how Build.com uses RichRecs throughout its sites and in email.

Case Study

 

Complete The Look

Merchandise

Use Advanced Merchandising to recommend products based on attributes and compatibility. Map and display product bundles like Complete-the-Look for apparel or Don’t-Forget-Accessories for consumer electronics shoppers. Gain exclusive access to CNET Datasource, the most comprehensive product compatibility database, to enable a perfect match among thousands of product SKUs across consumer electronics, office supplies, and home appliances. Learn how a one billion-dollar electronics retailer saw lift in revenue and conversion using Advanced Merchandising.

Case Study

 

Sort

RichSort prioritizes and presents the most relevant products to the top of the page, based on a shopper’s past behavior, brand affinities, price caps, and other preferences. Personalize site search, category and sub-category recommendations to create a truly individualized experience for each shopper. Integrate RichSort into existing search installations to add a personalization layer to your search. Learn how a luxury department store added 5% lift on top of recommendations using personalized sort.

Case Study

#1 in personalization – according to Internet Retailer

enRich Engine
 

Features built to drive lift

Mobile

Mobile

Capture on-the-go consumers with our mobile-ready merchandising solutions

APIs

APIs

Add content personalization to all your customer experiences

Support + Services

Support

From standard to platinum levels, access best-in-class support around the clock

Testing

Testing

Test and preview rules and strategies with our multivariate testing (MVT) capabilities

Dashboard

Dashboard

Create new strategies and robust reports in minutes–within one comprehensive dashboard

Email

Email

Segment emails by behavior and deliver relevant, tailored recommendations

 

 

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