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Insights

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  • INFOGRAPHIC

    Back to School

  • WEBINAR

    Data Drives Relevance: Best Practices for Advanced Merchandising

    WEBINAR

    Data Drives Relevance: Best Practices for Advanced Merchandising

  • WEBINAR

    Personalization Maturity Model Webinar

    WEBINAR

    Personalization Maturity Model Webinar

  • WEBINAR

    A/B Testing Best Practices

    WEBINAR

    A/B Testing Best Practices

  • WEBINAR

    Apparel Best Practices

    WEBINAR

    Apparel Best Practices

  • MEDIA

    Omnichannel Use Cases

    MEDIA

    Omnichannel Use Cases

    https://vimeo.com/85552741
  • MEDIA

    Build.com Customer Testimonial

    MEDIA

    Build.com Customer Testimonial

    https://vimeo.com/88207392
  • INFOGRAPHIC

    Shopping Insights: Toys & Hobbies

  • INFOGRAPHIC

    Social Shopping 2013

  • WHITE PAPER

    Why Personalisation Should Be at the Heart of a Retailer's Customer Strategy

    WHITE PAPER

    Why Personalisation Should Be at the Heart of a Retailer's Customer Strategy

    IDC's research shows that personalised experiences deliver higher engagement, improved experience, increased spending, and better customer loyalty.

  • WHITE PAPER

    The New Rules of Merchandising

    WHITE PAPER

    The New Rules of Merchandising

    To operate in the deepening shadow of Amazon, retailers require increasingly sophisticated tools and approaches
    to compete. Download the PDF to see what the "New Rules of Merchandising" are.

  • INFOGRAPHIC

    Shopping Insights: Electronics

  • WHITE PAPER

    Hill Climbing

    WHITE PAPER

    Hill Climbing

    Hill Climbing describes the next big thing: an approach for our data-driven age that not only cures the IT headaches caused by all that Big Data, but provides a path away from organizational politics and toward a true meritocracy, ultimately fostering a leaner and more democratic corporate culture.

  • INFOGRAPHIC

    Spring is Pinteresting

  • WHITE PAPER

    The Power of Me

    WHITE PAPER

    The Power of Me

    Whether you’re on the retail or brand side, personalization has the power to enhance the overall experience for the shopper—regardless of channel—while helping you raise performance level and ROI on all your business objectives.

  • WHITE PAPER

    Shopping Media Insights: Measuring Shopping Media

    WHITE PAPER

    Shopping Media Insights: Measuring Shopping Media

    This white paper series helps brands define the right target audience and pinpoint the method that will deliver the most significant brand and sales impact, while offering retail-specific use cases that enable market understanding and new metrics that help maximize ROI.

  • WEBINAR

    Measuring Shopping Media

    WEBINAR

    Measuring Shopping Media

    There’s no more powerful place to target consumers than on the retail websites where they’re researching products and shopping. Available on sites such as Target, Sears, and Meijer, Shopping Media presents a unique retail advertising platform for brands to speak one on one with consumers.

  • WHITE PAPER

    Shopping Media Insights: Finding Your Audience

    WHITE PAPER

    Shopping Media Insights: Finding Your Audience

    This white paper series helps brands define the right target audience and pinpoint the method that will deliver the most significant brand and sales impact, while offering retail-specific use cases that enable market understanding and new metrics that help maximize ROI.

  • WHITE PAPER

    The Future of Shopping

    WHITE PAPER

    The Future of Shopping

    The future of shopping rests on a few incontrovertible facts: social media is here to stay, your customer is definitely mobile, increasingly local… and probably female. As customers change the way they research and buy your products, it’s imperative that your marketing strategies stay one step ahead of the game.

  • INFOGRAPHIC

    Mobile Shopping on Boxing Day 2012

  • WHITE PAPER

    The 12 Months of Christmas

    WHITE PAPER

    The 12 Months of Christmas

    Year-round online retail best practices for a spectacular holiday season. A robust holiday season entails advance planning. This white paper offers an annual calendar of best practices, culled from what (and how) today’s shoppers expect their favorite brands and retailers to deliver. It’s never too early to start strategizing to secure year-round powerful, personalized and profitable customer engagement.

  • INFOGRAPHIC

    2012 Holiday Shopping Insights

  • WHITE PAPER

    Owning the Moment that REALLY Matters in Online Retail

    WHITE PAPER

    Owning the Moment that REALLY Matters in Online Retail

    Online best practices for the CPG marketer. The "Did You Know?" series of insights and briefs helps brand marketers to familiarize themselves with the new landscape of Shopping Media on premium retail sites—a unique solution for advertisers to get closer to their most valuable customers, deeper in the purchase funnel.

  • WHITE PAPER

    Shopper Marketers Can Own the Digital Aisle

    WHITE PAPER

    Shopper Marketers Can Own the Digital Aisle

    The "Did You Know?" series of insights and briefs helps brand marketers to familiarize themselves with the new landscape of Shopping Media on premium retail sites—a unique solution for advertisers to get closer to their most valuable customers, deeper in the purchase funnel.

  • WHITE PAPER

    Flattening the Fold

    WHITE PAPER

    Flattening the Fold

    Why the greatest advertising sin doesn't always apply. The "Did You Know?" series of insights and briefs helps brand marketers to familiarize themselves with the new landscape of Shopping Media on premium retail sites—a unique solution for advertisers to get closer to their most valuable customers, deeper in the purchase funnel.

  • WEBINAR

    An Introduction to Shopping Media

    WEBINAR

    An Introduction to Shopping Media

    Jake Bailey, Chief Evangelist for RichRelevance, is joined by online retail experts Joanna O’Connell and Sucharita Mulpuru of Forrester to look at growing industry trends and best practices. The webinar covers three main areas: 1) Trends in audience and ad targeting; 2) Growth and changes in e-commerce; and 3) Insights on how sophisticated brands are taking advantage of ad targeting within shopping media.

  • INFOGRAPHIC

    Father’s Day 2012 US

  • INFOGRAPHIC

    Father’s Day 2012 UK

  • INFOGRAPHIC

    Who's Driving Shopping Habits for Retail Sites?

  • WHITE PAPER

    The Path to Personalization for e-Commerce

    WHITE PAPER

    The Path to Personalization for e-Commerce

    "Respect the Shopper White Papers": Rapid advances in technology and ubiquitous access to the web means that today’s retail shopper is in charge. This white paper series explores how retailers can provide dynamic, engaging experiences at whichever touch-point the customer engages—in a relevant, respectful manner that always puts the customer at the center.

  • WEBINAR

    The Path to Personalization for eCommerce

    WEBINAR

    The Path to Personalization for eCommerce

    Personalization is a top action item for retailers because of its significant potential in terms of business value. There is no shortage of options (build, buy, add-on) to consider when introducing personalization into a retail site. This 50-minute overview will outline what options are available, the genesis of the technology, best practices in implementation and management as well as key considerations in selecting a personalization vendor.

  • WHITE PAPER

    La personnalisation dans le domaine de l’e-commerce

    WHITE PAPER

    La personnalisation dans le domaine de l’e-commerce

    "Respect the Shopper White Papers": Rapid advances in technology and ubiquitous access to the web means that today’s retail shopper is in charge. This white paper series explores how retailers can provide dynamic, engaging experiences at whichever touch-point the customer engages—in a relevant, respectful manner that always puts the customer at the center.

  • INFOGRAPHIC

    Mobile Matters

  • INFOGRAPHIC

    iPads Rule Mobile Shopping

  • WHITE PAPER

    Harmonizing the Cross-Channel Experience

    WHITE PAPER

    Harmonizing the Cross-Channel Experience

    "Respect the Shopper White Papers": Rapid advances in technology and ubiquitous access to the web means that today’s retail shopper is in charge. This white paper series explores how retailers can provide dynamic, engaging experiences at whichever touch-point the customer engages—in a relevant, respectful manner that always puts the customer at the center.

  • WEBINAR

    Harmonizing the Cross-Channel Experience

    WEBINAR

    Harmonizing the Cross-Channel Experience

    Paco Underhill and David Selinger, CEO of RichRelevance, discuss the rapidly changing brand and retail environments where consumers now shop across channels—physical stores, the Internet, catalog, and mobile. Harmonizing the customer’s brand experience across these channels involves much more than mimicking online what occurs offline. This webinar is the taping of the exclusive Respect the Shopper research briefing in Chicago.

  • WHITE PAPER

    Delivering Brand Values in e-Commerce

    WHITE PAPER

    Delivering Brand Values in e-Commerce

    "Respect the Shopper White Papers": Rapid advances in technology and ubiquitous access to the web means that today’s retail shopper is in charge. This white paper series explores how retailers can provide dynamic, engaging experiences at whichever touch-point the customer engages—in a relevant, respectful manner that always puts the customer at the center.

  • WHITE PAPER

    Today’s Empowered UK Shopper: Connected and In Control

    WHITE PAPER

    Today’s Empowered UK Shopper: Connected and In Control

    "The 'New' Rules of Engagement" white paper series investigates key take-aways that online retailers should consider when managing their businesses to engage consumers that increasingly seek validation and confidence in their choices.

  • WHITE PAPER

    The Online Shopper’s Need for Speed

    WHITE PAPER

    The Online Shopper’s Need for Speed

    "The 'New' Rules of Engagement" white paper series investigates key take-aways that online retailers should consider when managing their businesses to engage consumers that increasingly seek validation and confidence in their choices.

  • WHITE PAPER

    Driving Relevant Experiences

    WHITE PAPER

    Driving Relevant Experiences

    "The 'New' Rules of Engagement" white paper series investigates key take-aways that online retailers should consider when managing their businesses to engage consumers that increasingly seek validation and confidence in their choices.

  • WHITE PAPER

    SpeakGeek 3: Distributed Computing

    WHITE PAPER

    SpeakGeek 3: Distributed Computing

    “RichRelevance Distributed Computing: Creating a Scalable, Reliable Infrastructure”. The SpeakGeek technical thought leadership series explores key IT infrastructure and technology innovations that RichRelevance has prioritized in order to deliver unparalleled dynamic personalization on e-commerce sites.

  • WHITE PAPER

    SpeakGeek 2: Ensemble Learning

    WHITE PAPER

    SpeakGeek 2: Ensemble Learning

    “Inside the RichRelevance Platform: Dynamic Ensemble Learning”. The SpeakGeek technical thought leadership series explores key IT infrastructure and technology innovations that RichRelevance has prioritized in order to deliver unparalleled dynamic personalization on e-commerce sites.

  • WHITE PAPER

    SpeakGeek 1: RichRelevance Infrastructure

    WHITE PAPER

    SpeakGeek 1: RichRelevance Infrastructure

    "RichRelevance Distributed Computing: Creating a Scalable, Reliable Infrastructure". The SpeakGeek technical thought leadership series explores key IT infrastructure and technology innovations that RichRelevance has prioritized in order to deliver unparalleled dynamic personalization on e-commerce sites.

  • RESEARCH

    Online Retail: Driving Relevant Experiences

    RESEARCH

    Online Retail: Driving Relevant Experiences

    Groundbreaking research from JupiterResearch, a Forrester Research company, offers new insights to what drives North American consumer online purchases and the impact of today’s economic realities in future spending. Co-sponsored by RichRelevance and BazaarVoice.

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