We are hiring! Submit your resume today.

We are a fast-paced startup that has grown tremendously over the past couple of years. Each member of our distinctive team brings deep relevant experience from leading companies; this collective strength enables us to innovate, execute, and ultimately deliver world class solutions for our customers and partners.

While we are focused, driven software guys and gals who love being part of a talented team, we don’t mind a little fun every now and then! In fact, RichRelevance was voted a “Best Place to Work” in the Bay Area in both 2009 and 2010.

We are currently interviewing for the following positions:

Product Development/Engineering/IT

Client Services

Sales & Advertising

Office Administration

Software Engineer – San Francisco or Seattle

We are looking for a rock star Java Engineer who loves to work in a high energy, agile startup environment. RichRelevance is launching new product lines in the Retail and Display Advertising space. You will be central to designing and building complex, enterprise web applications within these product lines. The products you build will influence how millions of consumers shop online on our customers’ websites. In addition, if Big Data interests you, you will have the opportunity to learn and contribute to our Hadoop and HBase infrastructure.

Job Requirements:

  • BS/MS in CS, Electrical Engineering, foreign equivalent or equivalent software development experience.
  • 2+ years experience designing and implementing web applications; familiarity with one more of JSP, PHP/Python or RoR; experience building REST APIs
  • In depth and hands on knowledge of Java.
  • Solid understanding of SQL & O/R persistence frameworks
  • Outstanding oral and written communication skills ; can describe complex ideas and issues clearly.
  • Experience working in an Agile development environment
  • Strong commitment to quality including automated tests and code reviews
  • Knowledge of client side technologies – AJAX, JavaScript, CSS is an added plus
  • Experience building apps in mobile or social space is an added plus.

Interested? Even a little bit?

Apply: For consideration, please apply here. Principals only; no recruiters please.
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Software Engineer – Frontend

We’re looking for a UI coder/designer to build intuitive dashboards for retailers and ad agencies to manage their product recommendations and advertisements. You will collaborate with server-side engineers on creating RESTful web service APIs to support your client-side development and work closely with product managers to meet customer needs.

You are a good candidate if you have:

  • Expert knowledge of HTML & CSS for all major web & email clients (we do not support IE6!)
  • Object-oriented Javascript, JQuery, AJAX mastery
  • Experience designing and using REST web service APIs
  • Experience optimizing perceived and actual rendering speed
  • Super motivated, great communicator, able to thrive in a collaborative environment
  • Extreme attention to UI detail to make for an enjoyable user experience
  • Strong commitment to quality including automated tests and code reviews
  • Experience using source control and bug tracking (ex. SVN, Jira)
  • Experience working in an Agile dev environment
  • BS or MS degree in Computer Science or a related technical field

You get bonus points for having:

  • Java experience
  • Server-side coding experience
  • Photoshop visual design skills
  • HTML5, CSS3, Flash, Mobile, App experience

Additional: Please provide URLs and code samples of your work.

Apply: For consideration, please apply here. Principals only; no recruiters please.
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Senior Software Engineer – San Francisco or Seattle

Primary responsibilities:

  • Server side java development: servlets, filters, etc.
  • Rapid development methodologies: RAD, SCRUM, etc
  • SQL (Postgres a plus)
  • Unit testing with JUnit
  • Maven 2
  • Servlet containers such as Tomcat
  • Additional language skills, perl, php, shell scripts, and/or c/c+
  • Performance testing and tuning
  • Algorithm development

Minimum requirements:

  • BS/MS in CS, Electrical Engineering or foreign equivalent plus relevant software development experience
  • 3-5 years software development at a top 100 internet firm
  • Server side java development: Servlets, filters, etc.
  • Distributed server development
  • Rapid development methodologies: SCRUM, Agile, etc.
  • Proficient in SQL (Postgres a plus)
  • Unit testing fan & guru: JUnit is our friend
  • Additional language skills, one or more of: perl, php, shell scripts, c/c+

Desired skills and experience:

  • Familiarity with Linux (administrative skills a plus)
    - Configuration/administration of apache
    - Configuration/administration of tomcat
  • Performance testing and tuning experience
  • Algorithm development experience
  • Technical lead experience a plus
  • Knowledge of Hadoop, HBase, Cassandra a plus

Apply: For consideration, please apply here. Principals only; no recruiters please.
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Senior Engineer, Ad Serving

We are looking for an enthusiastic, collaborative engineer to help us build ad-serving systems for top tier retailers. We are building on our amazing relationships and core recommendation technology to serve both the retail and brand advertising markets and we’re looking specifically for experience with the operational aspects of ad serving.

You’ll be part of an agile team based here in San Francisco that is tackling unique problems in forecasting, efficient workflow engineering, ad delivery, text analytics, data management and more. You’ll also be working with an extended team of engineers challenged by problems in machine learning, data mining, low-latency system design, amongst other things. You’ll be stretching your skills, and most, importantly, you’ll be having fun.

There’s no exact formula of skills for this role; we’re looking for well-rounded candidates with an interest in solving problems through technology in the context of understanding the business. So, essentially we’ll look for the following qualifications and skills – some are required because we’re moving fast and others will be a great addition.

Minimum requirements:

  • BS/MS in CS, Electrical Engineering or foreign equivalent plus relevant software development experience
  • 5-7 years software development experience in fast paced organizations
  • Ad Server Development Experience
  • Java
  • Linux

Desired skills and experience:

  • Continuous Integration/Unit Testing
  • Java
  • Maven
  • Eclipse
  • Linux
  • Algorithm Development
  • Performance Engineering
  • Jetty or Tomcat
  • SCRUM

Apply: For consideration, please apply here. Principals only; no recruiters please.
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Systems Administrator

We are looking for a top notch Unix Systems Administrator with experience in web-scale infrastructure, monitoring and escalation procedures.The ideal candidate will have worked with proprietary SaaS applications in a high-availability production environment and have the ability to rapidly self-educate on new concepts and methods.

Primary Responsibilities: (what you get to do every day!)

  • Principle: 100% customer satisfaction
  • Monitoring (Nagios, Ganglia, SNMP)
  • Troubleshooting /support of a large Centos/Unix web presence in 8 datacenters worldwide
  • “Rack, Stack and Build”; build out new systems, installs images/base systems, manage power and racks at datacenters
  • Systems updates and Maintenance
  • Software Build and Release (RPM, Puppet, Bamboo, etc)
  • Java application support
  • Working with Fortune 500/1000 companies
  • System Inventory
  • 5% travel – may include International Travel
  • Support corporate Atlassian Confluence and Jira implementations

Requirements (As a Systems Admin, this position requires the below skills and experiences)

  • BS in a computing discipline or equivalent experience
  • Self-starter and fast-learner
  • Aggressive and decisive (think: market dominance!)
  • 2-4 years production internet SaaS systems administration
  • Linux administration (Centos)
  • Configuration/administration of Tomcat
  • Systems build and deploy
  • Basic SQL
  • Shell scripts
  • Geographic load balancing (Dynect, Neustar, etc)
  • Familiarity with storage solutions including Direct attached, JBOD and RAID
  • Team player—it’s a small team, and when needed at 1:00 AM, we work it together.
  • Great communicator—we act as a team, we celebrate successes together and we brainstorm our way together through challenges

Additional Skills Desired (should be strong in at least one)

  • Hadoop and/or PostGres experience is a plus!
  • Hardware evaluation and specification; what’s new, what’s great?
  • VPN configuration/administration
  • Systems and network security

To apply for this position, please SEND YOUR RESUME (responses without resumes will not be considered) to opsjobs -at- richrelevance.com. This position is for San Francisco. Principals only; no recruiters please.
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Data Analyst

RichRelevance is looking for a talented, ecommerce-savvy data guru to help build out the reporting function. You will interact directly with all departments of the company and report directly to the Director of Analytics. This is a high-paced growth environment that demands fast and accurate turn-around on deliverables. The right candidate will be self-starting and have a curiosity for understanding the evolving relationship between our customers’ business objectives and our complex product offering. The Data Analyst role will require a balance between technical ability and general business acumen.

Key Responsibilities:

  • Distill our technology’s performance down to consumable and familiar key performance indicators and visualizations
  • Build/utilize tools and processes that will scale the reporting function
  • Develop new ways to view and describe our business and product lines
  • Collaborate with the Engineering and Product Management groups to translate analyses into dashboards and product requirements
  • Collaborate with the Relationship Management and Ad Operations teams to develop and present KPIs to top-tier ecommerce clients and brand advertisers
  • Some infrequent travel may be required (<5%)

Technical Skills:

  • Advanced level proficiency in SQL
  • Advanced level proficiency in Microsoft Excel (pivot tables, macros, maybe even some VBA scripting, etc.)
  • Comfortable generating spreadsheets and presentations that can be consumed by audiences at the executive level
  • Proficient in basic statistical topics (conditional probability, sample sizing, Bayesian vs frequentist, ANOVA, DOE)
  • Familiarity with consumer web and the associated metrics (e.g., avg. order value, conversion rates, CPM/CPC)
  • Experience employing predictive modeling/data mining techniques to ask and answer business questions
  • Exposure to business intelligence tools (e.g., JasperSoft, Crystal Reports, Pentaho, Business Objects) is a plus
  • Exposure to a statistical package (preferably R, but including SAS, SPSS, Matlab) is a plus
  • Experience with Hadoop (HDFS/Hive/Pig/Hbase) is a plus
  • Scrappiness with UNIX is a plus

Required Experience:

  • All of the above
  • Minimum 3 years of relevant, professional experience
  • Bachelor’s degree required, technical/business-oriented degree preferred

Apply: For consideration, please apply here. Principals only; no recruiters please.
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Client Solutions Engineer

Do you

  • Love to work in a high energy startup environment where your personal contributions are visible, appreciated, and rewarded?
  • Wow everyone with your front end/client side web development chops?
  • Excel at establishing deep and successful client relationships?
  • Possess the creativity to design and execute effective web UI/UX and SaaS integration solutions?

RichRelevance powers personalized shopping experiences for the world’s largest and most innovative retail brands, including Wal-Mart, Sears, Overstock.com and others. We are continuously innovating our SaaS, advertising, and future products and need intelligent, driven, and passionate individuals like you to continue our success. The Client Solutions Engineer is responsible for the following:

  • Owning the technical and usability/UI/UX aspects of our client relationships.
  • Designing, executing, and supporting solutions for integrating our SaaS, advertising, and future products with our clients’ retail websites.
  • Providing excellent service to our clients through timely execution, articulate communications, and creative thinking.
  • In start-up fashion, expanding beyond your defined role to help where you’re needed.

    • Job Requirements:

    • BS/MS in Computer Science, Electrical Engineering, foreign equivalent, or equivalent front-end web development experience
    • A deep understanding of presentation-layer web-development languages with expertise in handwritten CSS, HTML, and JavaScript
    • Strong client facing consultative and communication skills
    • Familiarity with browser compatibility troubleshooting
    • Familiarity with website performance testing and tuning
    • Ability to work effectively within a matrix managed project structure to collaborate cross-functionally and produce quality deliverables
    • Ability to multi-task, prioritize issues/escalations, and manage many projects simultaneously
    • Ability to work with a diverse customer base ($10M – $5B+)
    • Willingness to travel as required (10%)

    Nice to Have:

    • SaaS and/or eCommerce experience
    • Additional technical skills:
      - JavaScript Framework(jQuery, prototype, yui)
      - Server side web (php, .net, jsp…)
    • Expertise with web usability/UI/UX principles, including the design and implementation of user experience best practices in eCommerce. Photoshop and/or other photo editing software skills are a plus.
    • Sales engineering/consulting experience
    • Technical project management experience
    • Experience servicing client relationships following contract execution – from initial product integration to ongoing technical support
    • Technical lead experience

    Apply: For consideration, please apply here. Principals only; no recruiters please.
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    Deployment/Relationship Manager – Client Services

    The Deployment/Relationship Manager will be a critical, single point-of-contact to clients, responsible for managing the delivery of RichRelevance’s online personalization solutions to customers and subsequently managing and expanding the overall strategic customer relationship.  A successful Deployment/Relationship Manager will be able to develop deep, trusted partnerships with some of the world’s largest online retailers.

    Responsibilities:

    Client Facing

    • Manage overall customer relationship and satisfaction after contract signature
    • Oversee successful launch of solutions for RichRelevance customers
    • Understand overall client strategic intent and direction and their key metrics for success
    • Introduce new or incremental offerings and scope, and deliver SOWs for professional services opportunities
    • Identify and bring in RichRelevance resources as required to client discussions
    • Provide differentiated service levels for each tier of customer, with major time allocated to top enterprise / tier 1 accounts
    • Educate customers on how to be successful during all phases of relationship with  tools and processes
    • Respond to and resolve client issues raised (e.g. data inconsistencies, system errors, latency, new capabilities, etc.)
    • Monitor value of our solutions and partner with client to optimize performance and institute best practices

    Internal Facing

    • Develop and share leading practices to improve overall Client Services operations
    • Provide product direction and help drive the strategic roadmap to address client needs
    • Active participant in product design and prioritization
    • Assist with client-facing documentation when involved in new capability designs

    Financial

    • Manage client profitability and value to RichRelevance within terms of contract

    Time Allocation / Prioritization

    • Prioritize: Tier 1 clients, client issues,  development activities, on-going deployments
    • Manage to client profitability
    • Capture and report exception events that take substantial time so we can determine root cause and eliminate from reoccurrence
    • Proactively focus on service quality and perceived value of RichRelevance offerings to customers (ROI) to mitigate potential client concerns

    Skills and Experience Requirements:

    Technical Skills:

    • Highly skilled in Microsoft Office (Excel, PowerPoint, Word)
    • Deep level of experience managing teams and high-profile, Web-based technology initiatives through project management applications (e.g., MS Project, GANTT charts, etc.)
    • Proficient in consumer analytics (e.g., analysis of online transactions, ave. order value, conversion rates) and Web-based reporting (e.g., MS Access, Cognos, Crystal Reports)
    • Familiarity with rapid development methodologies: RAD, SCRUM, etc.

    Professional Skills:

    • Strong professional services and client relations skills, with experience in SaaS, eCommerce, and/or consumer-oriented online services
    • Experience with defining, documenting, and adhering to professional services best practices within a fast paced, innovative technology company
    • Extensive experience with producing/maintaining detailed project plans and providing customer-facing presentations at the Director/VP level
    • Experience managing mid cap to top tier ($5B+) client relationships following contract execution – from service integration to ongoing relationship management and support
    • Ability to work cross-functionally and with a wide range of employees with different skill sets
    • Ability to multi-task, prioritize issues/escalations, and manage many projects simultaneously
    • Ability to work with a diverse customer base ($100M – $5B+)
    • Extremely detail oriented
    • Willingness to travel to client HQs for Business Reviews, and periodically as required

    Required Experience:

    • At least 5 years of relevant professional services and/or account management experience, with a preferred focus on the SaaS or eCommerce industry
    • Successful track record managing multi-million dollar accounts (including Fortune 500) at the VP level or higher, from product delivery to ongoing strategic support
    • Strong business acumen, excellent analytical skills, and experience working with SalesForce and Microsoft Office tools
    • Creative, consultative, and a strong communicator with the ability to build exceptional relationships and grow business
    • BA/BS required, technology or business degree preferred
    • Some travel is required (10-15%)

    Apply: For consideration, please send apply here. Principals only; no recruiters please. Positions are located in San Francisco and London.
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    Manager, Customer Support

    The Manager of Customer Support is responsible for leading a team of support engineers to rapidly answer and resolve client questions on the performance of their deployed RichRelevance technology. The Manager of Customer Support is responsible for meeting high levels of customer satisfaction and meeting all SLAs for responsiveness.
    Primary Responsibilities:

    • Manage overall Customer Support function, the primary first point of contact for customers with technical questions on our product.
    • Act as a player / coach, owning call resolution as well as managing the team in call resolution.
    • Educate and grow the team to rapidly resolve issues, track time accurately, and respond in a positive client facing manner.
    • Provide timely insight to client issues/cases to Client Services team responsible for major top accounts.
    • Improve productivity by recommending and deploying changes in tools, methods, processes, reporting and employee engagement
    • Rapidly escalate issues so that risks are mitigated and clients remain satisfied.
    • Build strong relationships with the Engineering organization to facilitate client issue resolution and delivery of accurate commitment timelines.
    • Manage team to provide customer education on tools
    • Work closely with Client Services Operations and Client Success on strategies to improve overall team effectiveness.
    • Provide differentiated service levels for each tier, with major time allocated to tier 1 accounts.
    • Own deployment activities end to end for all smaller accounts
    • Educate customers on how to be successful during all phases of relationship with tools and processes provided by {rr}
    • Perform daily client monitoring to ensure products are working correctly and offloading work for Relationship Managers focused on top accounts.
    • Assist with deployment and improvement of internal case tracking tool and related reporting.

    Skills and Experience Requirements:

    Technical:

    • A deep understanding of presentation-layer web-development languages with expertise in handwritten CSS, HTML, and JavaScript
    • Strong client facing consultative and communication skills
    • Familiarity with browser compatibility troubleshooting
    • Familiarity with website performance testing and tuning
    • Highly skilled in Microsoft Office (Excel, PowerPoint, Word)
    • Proficient in consumer analytics (e.g., analysis of online transactions, ave. order value, conversion rates) and Web-based reporting (e.g., MS Access, Cognos, Crystal Reports)

    Professional:

    • Strong professional services and client relations skills, with experience in SaaS, eCommerce, and/or consumer-oriented online services
    • Ability to work effectively within a matrix managed project structure to collaborate cross-functionally and produce quality deliverables
    • Ability to multi-task, prioritize issues/escalations, and manage many projects simultaneously
    • Ability to work with a diverse customer base ($100M – $5B+)
    • Extremely detail oriented
    • Strong technical leader and people developer
    • Required Experience:
    • At least 5 years of relevant Customer Support and/or account management experience, with a preferred focus on the Saas or eCommerce industry
    • Successful track record managing multi-million dollar enterprise accounts (including Fortune 500
    • Experience with Case Management tracking tools, leading practices for managing and reporting with a Customer Support team
    • Experience with Salesforce.com a plus
    • Creative, consultative, and a strong communicator with the ability to build exceptional relationships and grow business
    • BA/BS required, technology or business degree preferred
    • Some limited travel is required (10-15%)

    Apply: For consideration, please apply here. Principals only; no recruiters please.
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    Ad Sales Account Executive

    Working in an outside sales capacity on the RichRelevance sales team, this individual contributor will be charged with securing agency and brand deals for the RichRelevance recommendation engine on top tier e-commerce sites. The Outside Sales Representative will be teamed with Sales Engineers to maximize revenue productivity and accelerate deal flow in each region.

    Must be comfortable representing leading-edge e-commerce advertising packages in a complex, multi-level, selling environment direct to tier one brands and agencies. Individual must be highly effective in navigating all facets of the sales process; from prospecting to discovery to pitching to negotiation to closing. Prior success selling into complex environments is essential. Individual must be able to think creatively, sell strategically and communicate efficiently internally and externally. They will have a strong desire to succeed, and to continually develop their personal and professional skills.

    Specific responsibilities include:

    • Selling RichRelevance’s platform and merchant client’s to the 200 brands and agencies in a specific region.
    • Continuously prospect and pitch new clients to secure incremental revenue by closing new business.
    • Shepherd client relationships from the early stages of the sales process through to post-sales setup and integration.
    • Create and/or review sales reports and forecasts, and ongoing status reports
    • Must be able to create long term, sustainable campaigns and repeat business

    Additional Skills:

    • Prioritize and organize sales calls for maximum revenue impact
    • Coordinate with regional Outside Sales Representatives to develop territory strategies and execute on plan
    • Complete regular call reports to update sales management and internal counterparts on account activity
    • Comfort with outbound cold-calling a must
    • Coordinate with, and provide market feedback to, internal counterparts in marketing, product, and technical integration. Produce regular forecast reports for sales and business management

    Ideal Profile:

    • Ideal candidate will have +10 years experience in brand and agency sales experience.
    • Good understanding of the e-Commerce, advertising ecosystem
    • BA degree or equivalent experience required.
    • Very strong written and verbal communication skills
    • Strong project management skills, with ability to work within a team and facilitate communication among several departments
    • Strong organizational and interpersonal skills

    RichRelevance, Inc. is an Equal Opportunity Employer. We extend equal opportunity to all persons without regard to race, color, religion, sex, marital status, age, handicap or national origin.

    Apply: For consideration, please apply here. Principals only; no recruiters please.

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    Campaign Implementation Manager/Trafficker

    The Campaign Implementation Manager is responsible for the successful implementation of RichRelevance’s advertising campaigns across merchant Web sites. Areas of oversight include ad trafficking/optimizations, HTML design consultation, and general technical support. This position will be the dedicated resource for the majority of RichRelevance’s’ advertising campaigns, working in tandem with territory campaign managers to ensure optimal performance and ongoing client satisfaction. The Ad Implementation Manager will be a critical point of contact for Account Managers, providing best practices and subject matter expertise that ensure successful implementation of the richrelevance ad products suite.

    Responsibilities:

    • Campaign integration support
    • Trafficking: Set-up and traffic creative for advertising campaigns
    • Work closely with Account Managers to optimize campaigns for best performance; actively monitor campaigns on on-going basis to ensure timely and accurate delivery
    • Work closely with RichRelevance Engineers and Graphic Designers to launch campaigns; requires JavaScript and HTML knowledge
    • Main point of contact/resource for richrelevance Account Managers; will be relied on to ensure campaigns launch across merchant sites properly and on time
    • Act as liaison between Advertising Ops Team and Engineers to ensure ad server is operating efficiently and effectively; assist in the on-going development of ad server
    • Define and institute client best practices: help clients maximize performance of advertising campaigns
    • Develop technical/procedural documentation

    Required Skills:

    • Experience working with ad servers /ad trafficking
    • Understanding of CSS, JavaScript
    • Proficiency with HTML
    • Clear understanding and experience with various ad serving technologies and best practices
    • Comfortable interfacing with ad agencies & ad sales reps
    • Ability to work under tight timelines
    • Flash experience a plus
    • Technical lead experience a plus

    Apply: For consideration, please apply here. Principals only; no recruiters please.
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    Executive Assistant

    We have an exciting Executive Assistant opportunity for a seasoned pro who really understands how to partner with high level executives on all key administrative matters. This role requires a professionally mature individual with excellent organizational skills and enough confidence to be resourceful and take ownership. We have a work-hard/play-hard culture and we’re looking for someone with a strong work ethic who can work independently, prioritize well, anticipate needs, and be a highly collaborative member of the team.

    The Executive Assistant is an important role in our company and a valued partner of our Executive team. This position will provide a full range of administrative support to the Chief Marketing Office and the General Manager of Advertising. If you are someone who enjoys the challenge of working for a high growth company and have a genuine interest in doing whatever it takes to make your Executives and the company successful, this could be the role for you!

    Primary Responsibilities:

    Executive Support

    • Heavy calendaring and total management of Executives’ schedules. Keep Exec on track and serve as a gatekeeper.
    • Prepare, collect and proof briefing materials, agenda and decks for all Exec-level meetings
    • Complete expense reports, credit cards statements reconciliation, purchase requisitions and invoice processing.
    • Manage complex and frequently changing travel itineraries – domestic and international bookings
    • Provide support for some personal needs and errands
    • Serve as a trusted confidant for employees and provide feedback to management
    • Coordinate with other administrative team members, HR, Finance and other departments
    • Provide back-up/vacation support to other EAs when needed

    Administrative Support

    • Full event planning for department off-sites, morale/team building events, social events, team dinners, etc.
    • Monitor department spending and budgets on a monthly basis
    • Assist with department recruiting and candidate management
    • Manage on-boarding and training schedule of new departmental hires
    • Manage agenda creation, draft minutes and track action items for weekly departmental meetings
    • Support and serve as a resource to department managers and staff as needed

    Marketing Support

    • Track and manage the master marketing calendar
    • Logistics support and coordination for external marketing events, speaking engagements, promotions and trade shows. Some travel to events may be required.
    • Source manufacturer of promotional materials and sales premiums/collateral

    Advertising Support

    • Contract management and tracking in coordination with General Counsel
    • Pull reports, track and enter data in Salesforce.com
    • Coordinate customer meetings and promotional events
    • Plan and manage two Sales Kick Off Events annually. Travel required to events.

    Required Skills and Experience

    • Minimum 5 years Executive Assistant experience supporting senior/C-level Executives
    • Experience supporting senior/ C-level Executives in a high tech, start-up environment is essential
    • Advanced proficiency with Outlook, Word, Excel and PowerPoint
    • Demonstrated ability to handle sensitive and confidential information with discretion
    • Exceptional scheduling abilities to optimize Exec’s work style, preferences and pace
    • Initiative, accountability and willingness to do whatever it takes
    • Excellent organizational skills with a strong attention to detail. Accuracy is a must!
    • Ability to manage multiple complex projects on time, accurately, and within budget
    • Ability to navigate conflicting and changing priorities with grace
    • Exceptional customer service mindset – across all functional areas and locations
    • Experience negotiating with vendors and contracts
    • Genuine comfort in a fast paced, rapidly changing environment
    • Ability to work overtime as business requires
    • Resourceful problem solver
    • Ethics, humility, and integrity
    • Strong team player mindset with a healthy sense of humor
    • Proactive with an intuitive sense for anticipating needs

    Additional Skills and Experience

    • Bachelor’s degree strongly preferred
    • Experience using Salesforce.com – tracking, reporting, managing data
    • Corporate travel management including travel agency management, contract negotiation, corporate frequent flyer programs, and iBank travel reporting
    • Ability to travel occasionally

    For consideration for this position, please click here to apply. Please include a cover letter and salary history with your resume; applications missing these items will not be considered. Principals only; no recruiters please
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