RichRelevance Named a Leader in Gartner 2019 Magic Quadrant for Personalization Engines

San Francisco & London 9th July 2019 – RichRelevance, the global leader in experience personalization and the first to deliver on hyper-personalization, has been named a ‘Leader’ in this year’s Gartner Magic Quadrant for Personalization Engines[1]. 

read more

AI 4 Retail Event Takeaways – New York (June 24-25): AI Swirl

We just came back from sponsoring the Ai4 Retail conference in NYC on Monday, June 24th and Tuesday, June 25th at the Convene located in Midtown West that was a great opportunity to comment on the state of AI in retail and the key question is that most still had on their minds. Over the two days, an interesting mix of technology-savvy business execs and big data/machine learning practitioners from leading retail brands got together to discuss how AI & ML have (and will continue to) transform their businesses.

read more

How Does Your 2019 Personalization Goals Compare to Your Peers?

Love the first half of the year.  It’s the time I get to speak our customers on their initiatives to grow their digital revenues via experience personalization.  If there’s one thing that’s different than last year, it’s the shift in the key challenges as personalization moves from helping shoppers BUY, to helping them SHOP!

read more

2019 NY RichRelevance Personalization Summit Recap

Digital market leaders from the largest B2B and B2C brands convened at PUBLIC Hotel in New York City last week for the 2019 RichRelevance Personalization Summit: Rethink Personalization. Attendees shared, learned and inspired each other on how to define and deliver signature moments that stand out and make brands memorable.  

read more
online grocery

The Future of Online Grocery in Western Europe

Initially due to logistical reasons, as well as consumer proximity to physical stores, groceries were not a natural fit for digital buying. However, many consumers find the convenience of online ordering, payment and delivery options, preferable to shopping in physical stores.

read more

Dixons Carphone Receives Award for Best Omnichannel Personalization Initiative

At the RichRelevance personalization summit in February we celebrated some of our most innovative customers in our personalization awards.  One of these awards, Best Omnichannel Personalization Initiative, rewarded the retailer who made significant in-roads into connecting sales channels to improve the customer experience. Which we know is easier said than done.

read more

Coop.dk Wins Award for Most Visionary Experience Personalization

At the RichRelevance personalization summit at the end of February, we celebrated some of our most innovative and forward-thinking customers with our personalization awards.  One award highlighted commitment and strategy dedicated  to personalization, the award for ‘Most Visionary Experience Personalization’.  This award was awarded to the retailer who developed the most strategic personalization strategy and a full lifecycle personalization roadmap.

read more

Thoughts on McDonald’s Acquiring Dynamic Yield

First thought.

“Would you like fries with that?”

Just kidding!

Retailers have been interested in acquisitions for a long time to help fill gaps in their customer segmentation, supply chain and yes, also in technology. Here are a few notable ones in the last couple of years, summarized:

read more
More posts