Engage Launch Relevance in Store Respect the Shopper #1 Personalization Vendor Pioneering Personalization Omnichannel Retail

14 Sep 2015

Introducing Customer Preference Center

Like it. Love it. Prefer it: The Customer Preference Center Makes Shopping Personal Speak the Language Deemed by Forbes as ‘‘The Year of the Millennial Customer,’ 2015 continues to see upward trends in social interaction and mobile engagement. In fact, millennial customers are expected to spend $200 billion by 2017, making them the largest global... View Article

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14 Sep 2015

L2 Guest Blog Post: Who Are the Leaders in Omnichannel Retail?

To be successful in omnichannel retail, brands need to combine the advantages of both e-commerce and physical retailing. The top brands in omnichannel follow strategies like leveraging physical stores as fulfillment centers and utilizing technology to engage consumers. L2’s Intelligence Report: Omnichannel Retail (http://www.l2inc.com/research/omnichannel-retail-2015) pinpoints the most forward-thinking players in each pricepoint. Luxury Luxury brands... View Article

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09 Sep 2015

Eye on eCommerce: Matthieu Chouard, VP EMEA, RichRelevance

Essential eCommerce speaks to VP and general manager of EMEA at RichRelevance, Matthieu Chouard, about the importance of personalising the customer journey. Personalisation is a technology at the top of most retailers' minds. The ability to provide a bespoke, even boutique-style, service in order to stand out from the competition is clearly a clever move... View Article

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18 Aug 2015

The Milkman 2.0: A New Model for Groceries as a Service

Transformation is everywhere we look in ecommerce. While some verticals adapt readily to transformation (like books, electronics and fashion), others resist or struggle with change. One vertical that struggles is online grocery. Online grocers blame difficult delivery, low margins, and lack of adaptation from customers for slow growth. Amidst rapid change, we sometimes forget important... View Article

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