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01 Dec 2016
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The Most Wonderful Time of the (Ops Team’s) Year!

While most people were getting ready to indulge for the Thanksgiving Holiday here in the U.S., the {rr} Ops Team was stocking up on their Mountain Dew supply and compiling lengthy playlists to weather the busiest shopping period of the year. As we geared up for these events, I wondered what we would see over... View Article

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17 Nov 2016
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’Tis the Season to Optimize

It’s almost the most wonderful time of the year! And we know it’s also retail’s busiest, so we’re here to help you get in the holiday spirit and also make sure you get the most magic (and ROI) out of your personalization platform. As holiday shopping is on everyone’s mind, RichRelevance’s very own Kris Kringle,... View Article

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04 Nov 2016

Double Award Win for RichRelevance and Shop Direct at the Retail Systems Awards 2016

Last night RichRelevance and Shop Direct were crowned as leaders at The Retail Systems Awards at the Millennium Hotel, in Mayfair, London. RichRelevance won ‘Online Solution of the Year’ for its personalisation project with innovative retailer, Shop Direct. The winning solution was chosen for the superior online shopping experiences created for very.co.uk customers. Shop Direct... View Article

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02 Nov 2016

Global Consumer Attitudes Towards In-Store Technology

RichRelevance research unveils consumer attitudes towards in-store technology are markedly similar across America, Britain and Europe, except when it comes to facial recognition. Whilst American and British shoppers welcomed a lot of shopping experiences they were the most creeped out by personalization initiatives involving facial recognition. Out of all the countries surveyed, the French were... View Article

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20 Oct 2016

Decoding Your Recommendations Performance

Product recommendations, also known as “recs,” are a cornerstone to an effective ecommerce merchandising strategy. When fully optimized, recs typically increase retailer revenues by up to 5%. That’s a substantial contribution when extrapolated across annual sales in the hundreds of millions or even billions of dollars. However, one thing I’ve noticed while navigating the world... View Article

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