#1 Personalization Vendor Pioneering Personalization Omnichannel Retail #1 Personalization Vendor Pioneering Personalization Omnichannel Retail

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18 Feb 2015

First Look at the New Relevance Cloud™

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Today, we’re happy to announce that the Relevance Cloud is out of beta and available to all with the 15.02 release. This release introduces Build (API-based personalization building blocks) and delivers enhancements to our Recommend and Discover products, helping you to personalize every step of your customers’ purchase journey and setting you up for an... View Article

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17 Feb 2015

Webinar - Reshape Your CX with Personalization Building Blocks

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Digital technologies are not only redefining the way customers shop; they are redefining retail business models. More and more retailers have started to leverage cloud APIs to innovate and build exceptional customer experiences through personalization. No longer a buzzword, rapid innovation has become a competitive advantage for many companies. This webinar will explore how the... View Article

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16 Jan 2015

IT Espresso - Personnalisation du shopping cross-canal : RichRelevance module l’approche

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Cet éditeur américain propose aux responsables marketing d’optimiser le commerce multi-canal. Il dispose de 20 clients entre la France et l’Europe du Sud, dont PriceMinister-Rakuten. Personnaliser le parcours du consommateur dans l’e-commerce permet de générer du chiffre d’affaires complémentaire. Read more

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12 Jan 2015

Building and Innovating the Customer Experience with the Relevance Cloud

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Today, I’m super excited to announce the launch of the Relevance Cloud™-- what we at RichRelevance believe to be the most comprehensive personalization solution for retail today. The Relevance Cloud is a re-imagining of all RichRelevance products with new features and more simple ways to access, use and implement each of RichRelevance’s products. Our Discover,... View Article

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03 Dec 2014

Scaling the peaks of Black Friday 2014: Shopping Insights and Metrics

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We’ve finally slowed down enough to reflect on how we did in 2014 and the final holiday push: pretty darn great if I may say so myself. We ended another year at 100% uptime all year with record loads and HUGE growth. The graph below shows 2014 traffic, as measured in requests per second (RPS),... View Article

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