CHALLENGES

Grocery retailers are challenged to not only understand and retain the personal preferences and tastes of individuals, but must also design environments that enable intuitive replenishments and recommendations across multiple sales channels.

SOLUTION

RichRelevance provides grocery retailers with the ability to understand shoppers unique preferences and replenishment cycles to optimize their experiences.  By being able to consider all data points (online, POS, social, CRM etc.) grocery retailers can properly reflect local tastes in the suggestions presented.

OUTCOME

Through greater understanding of shoppers’ preferences and replenishment cycles, grocery retailers are able to optimize shopping journey’s, saving shoppers time and resulting in greater loyalty, conversion and items purchased.

RELEVANCE IN ACTION

Coop.dk Case Study

Coop.dk sought an innovative personalization partner to help create a dynamic, customized site experience that increased engagement and conversion, with minimal IT investment.

 

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See how customers are utilizing RichRelevance to create unique and personalized experiences