CHALLENGES

DIY Retailers need to bring data together across digital and physical sales channels as shoppers often research projects online and purchase in-store to create seamless shopping journeys.

SOLUTION

By identifying the types of departments, appliances and tools each individual is interested in based on behaviorals and inferred preferences, RichRelevance is able to make relevant and compatible suggestions for useful products.

OUTCOME

RichRelevance helps DIY retailers inspire customers by creating seamless, personalized experiences across channels and devices for each shopper and project.

RELEVANCE IN ACTION

Homebase Case Study

Homebase works with RichRelevance to optimize their website experience and guide customer conversion. Using RichRelevance solutions Homebase incorporated various best in class personalization strategies including: real-time inventory transparency and personalized product recommendations.

 

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See how customers are utilizing RichRelevance to create unique and personalized experiences