Product recommendations engine that drives lift, click thru and enhances the customer experience.
RichRelevance Recommend™ enables you to create relevant and seamless shopping experiences across all touchpoints to drive significant click thru and lift in conversion. Recommend leverages our powerful Xen AI decisioning engine to select the most contextually-relevant personalized product recommendations for each customer interaction, across all touchpoints – web, mobile, email, in-store, call center and more. Recommend makes decisions based on a variety of omnichannel inputs including a shopper’s past purchases, browsing history, and the shopping patterns of your customer base.
Unique to RichRelevance
Our patented technology identifies which of our 125+ pre-built recommendation algorithms is most impactful for each customer interaction.
Build ensemble recommendations to cross-sell and upsell by leveraging product attribute and compatibility data.
Designed with retail and brand merchandisers in-mind, our rule engine offers a fine balance between auto-optimization and manual merchandising.
Relevance in Action
The Book People Case Study
Find out how Book People created highly innovative, engaging and personalized experiences for their customers as well as leading to improved conversion rates.
Learn how to to keep pace with the changes in the industry and the new demands of your customers with a modern personalization platform
RichRelevance is the global leader in omnichannel personalization and is used by more than 200 multinational companies to deliver the most relevant and innovative customer experiences across web, mobile and in store.