Case Studies
Brought to You from our Amazon Experts
Innovated by the former architect of Amazon’s personalization strategy, RichRelevance has created a suite of six product offerings, the broadest and most scalable solution set in the industry today. RichRelevance serves more than 200 million personalized recommendations each day through a product suite with the ability to influence consumers at each stage of the buying cycle.
Built on the enRICH platform, each product is supported by merchandiser controls, a pay-for-performance business model and analytics tools that integrate easily with any web analytics platform.
Lift core KPIs by increasing engagement, driving repeat visits and building brand loyalty.
-
richrecs
Engage your customer from the moment they arrive on your site and keep engaging them as they move through key pages of your site—all the way to purchase completion. RichRecs™, a fully hosted (SaaS) solution, recommends products based on a customer's specific behaviors
and attributes. The more your customer shops and explores, the more recommendations adjust—dynamically upselling and cross-selling merchandise related to not just his/her current activity but numerous shopping behaviors, such as past purchases, browsing history and more. RichRecs thus creates personalized and intuitive navigation for shopper, enabling faster product discovery for your customer and increased conversion, sales and brand loyalty for you. -
myrecs
Ensure conversion of your most loyal shoppers with a personalized page of relevant product recommendations customized to their unique activity. MyRecs™ dynamically builds a profile of each customer's activities and displays multiple pages of recommendations that contain likely products and categories of interest—based on past viewing, search and purchase history, and other customer information.Download the MyRecs Product Overview
-
clicksee
Engage and convert your customers with a fun, new shopping tool—ClickSee™, a real-time, interactive grid of products that expands your customer's view of relevant products with each click. Instead of a keyword search that returns hundreds of potentially unrelated items, with just a few clicks, shoppers can instantly browse hundreds of products fed by RichRelevance personalized product recommendations. It's like walking down a product aisle—online.Download the ClickSee Product Overview
-
fashionista
RichRelevance has partnered with Zugara, a leading interactive agency, to introduce a one-of-a-kind online shopping experience. Through the innovative application of cutting edge technology, Fashionista™ bridges the gap between online and offline shopping to provide a totally differentiated customer experience that increases engagement, while driving average order value and brand loyalty.
Fashionista is part webcam social shopper, part brand experience and is completely integrated with RichRelevance's enRICH Personalization Platform.
Download the Fashionista Product Overview
-
richmail
RichMail™ allows you to turn every customer email into a personalized experience using three approaches—personalized recommendation content, segmentation, and event based triggers—based on a customer's onsite activity and profile. Utilizing these approaches in tandem or separately, RichMail encourages repeat purchases and increases frequency of shopping, leading to greater customer loyalty, increased AOV and a shortened sales cycle. -
richreach
Bring shoppers back to your site as they surf the web with meaningful advertisements—created in real-time and unique to their expressed interests on your site. RichReach™, the advertising application of the enRICH Personalization Platform, allows retailers to customize each and every ad impression, targeting and re-engaging lost prospects and top customers throughout their online experience.
