CHALLENGES

With infinite destinations and endless itinerary options, travelers look to travel retailers and brands to offer curated options of holiday experiences that match their interests, budgets and level of adventurousness.

SOLUTION

RichRelevance’s personalization solutions use real-time data and behavioral preferences to create a virtual concierge that learns and understands each individual traveler’s preferences to ensure that wherever they venture their journey is one they’ll enjoy.

OUTCOMES

When personalization guides every step of holiday planning travelers can book, plan and experience vacations like never before. By presenting itineraries and excursions that travelers may not have considered themselves, travel retailers and brands help their customers live out their travel dreams.

UTILIZE CUSTOMER EXPERIENCE

Webinar

The main differentiator in today’s competitive market is tailoring the customer experience to each shopper. How do you ensure that your customer experience is superior to your competitor’s and keep customers coming back again and again?
 

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Additional Resources

5 Types of User Matching Challenges
WHITE PAPER

This paper shares how you can leverage user ID matching and RichRelevance features to identify users and motivate shoppers to log in.

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How to Get Shoppers to Log In
WEBINAR

Learn how to get your shoppers to log in by demonstrating the value of a more individualized experience.

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Total Economic Impact Report
REPORT

This report highlights the qualitative and quantitative benefits of implementing omnichannel personalization using the Relevance Cloud™.

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See how customers are utilizing RichRelevance to create unique and personalized experiences