CHALLENGES

With the rise of digital channels and social shopping, Branded Manufacturers need a way to align all touchpoints to create more relevant digital interactions and experiences for their customers. The integration of these touchpoints are imperative in building brand engagement and loyalty while balancing direct consumer purchase needs.

SOLUTION

Leverage RichRelevance’s AI-based Personalization Cloud to convert digital interactions and disparate user data into personalized experiences. Engage customers by showcasing appropriate content, help them become immersed in your brand, and ultimately drive purchases whether on-site or via other channels. Our intuitive dashboard allows you to drive differentiation and bring innovations to market quickly.

OUTCOME

Leading consumer brands are able to build unique customer profiles to provide each shopper an outstanding brand experience showcasing complete the look, product compatibility, relevant content and search results that continue to engage and educate customers, all while driving key metrics: increased AOV and conversion.

RELEVANCE IN ACTION

Hewlett Packard Case Study

Hewlett Packard uses RichRelevance Engage™ to power HP Jumpstart, a personalized companion app that provides every customer with a customized content experience based on their preferences.

 

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Additional Resources

Total Economic Impact Report
REPORT

This report highlights the qualitative and quantitative benefits of implementing omnichannel personalization using the Relevance Cloud™.

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Clarisonic Case Study
CASE STUDY

Clarisonic uses Engage™ to maximize revenue per session by optimizing home page content tiles for different customer segments.

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See how customers are utilizing RichRelevance to create unique and personalized experiences