CHALLENGES

Creating unique, personalized experiences that give customers what they need to get the most from their financial and lifestyle goals requires a level of real-time data and behavioral insight that most financial services companies struggle to attain.

SOLUTION

RichRelevance’s unified user profile, interoperability, and self-driven AI give financial services companies the ability to capture and understand customer intent and use that intelligence in combination with algorithms and machine learning to deliver personalized – and regulatory compliant – offers and experiences across every channel – mobile, instore, web and ATM.

OUTCOME

Intelligent personalization paves the way for digital transformation, allowing you to launch smarter, more targeted campaigns, for increased engagement and retention, deeper and stronger relationships, and expanded revenues.

UTILIZE CUSTOMER EXPERIENCE

Webinar

The main differentiator in today’s competitive market is tailoring the customer experience to each shopper. How do you ensure that your customer experience is superior to your competitor’s and keep customers coming back again and again?

 

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Additional Resources

Total Economic Impact
REPORT

This report highlights the qualitative and quantitative benefits of implementing omnichannel personalization using the Personalization Cloud™.

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Omnichannel Personalization Model
PDF

The Omnichannel Personalization Maturity Model™ provides a strategic roadmap for building the capabilities and technology needed to create one-to-one relationships with your customers across any channel.

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See how customers are utilizing RichRelevance to create unique and personalized experiences