PERSONALIZATION THAT HELPS YOU TRULY KNOW YOUR CUSTOMERS
RichRelevance helps financial services companies leverage their existing systems to deliver true omnichannel personalization that speaks directly to each customer, segment, and market
Creating unique, personalized experiences that give customers what they need to get the most from their financial and lifestyle goals requires a level of real-time data and behavioral insight that most financial services companies struggle to attain.
RichRelevance’s unified user profile, interoperability, and self-driven AI give financial services companies the ability to capture and understand customer intent and use that intelligence in combination with algorithms and machine learning to deliver personalized – and regulatory compliant – offers and experiences across every channel – mobile, instore, web and ATM.
Intelligent personalization paves the way for digital transformation, allowing you to launch smarter, more targeted campaigns, for increased engagement and retention, deeper and stronger relationships, and expanded revenues.
UTILIZE CUSTOMER EXPERIENCE
The main differentiator in today’s competitive market is tailoring the customer experience to each shopper. How do you ensure that your customer experience is superior to your competitor’s and keep customers coming back again and again?
The Omnichannel Personalization Maturity Model™ provides a strategic roadmap for building the capabilities and technology needed to create one-to-one relationships with your customers across any channel.
RichRelevance is the global leader in omnichannel personalization and is used by more than 200 multinational companies to deliver the most relevant and innovative customer experiences across web, mobile and in store.