DiscoverTM enhances the customer experience with browse and navigation results that dynamically adapt to a shopper’s unique behaviors, brand affinities and price preferences.

UNIQUE TO RICHRELEVANCE

PERSONALIZED SORTING

Re-sort product and category listings based on individual behaviors, affinities and preferences.

MOBILE CONFIGURATIONS

Enhance the mobile browsing experience by surfacing relevant items on compressed screen sizes.

MVT READY

Test different configurations to deploy the perfect personalization settings for your shoppers.

MERCHANDISING CONTROLS

Calibrate and fine-tune your product, browse and catalogue rules via manual merchandising, boosting, blacklisting, exclusions, etc.

DASHBOARD REPORTS

Monitor the impact of your browse and navigation personalization within minutes.

PERSONALIZED CONTROLS

Customize the importance placed on different attributes including: product, price, newness, brand, category affinities, etc.

Create a Dynamic Environment

Discover™ predicts and displays products that align with customer preferences as they click, eliminating the need to dig deep into product catalogs to locate the products they prefer. Discover™ reorganizes products and facets in real-time, to ensure their experience is as personal as it can be.

RELEVANCE IN ACTION

Luxury Department Store Case Study

This luxury department store used Discover™ to create a personalized category browsing experience that resulted in significant conversion and revenue lift compared to non-personalized category pages.

 

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Additional Resources

Total Economic Impact by Forrester
REPORT

This report highlights the qualitative and quantitative benefits of implementing omnichannel personalization capabilities using the Relevance Cloud™.

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5 Types of User Matching Challenges
WHITE PAPER

This paper shares how you can leverage user ID matching and RichRelevance features to identify users and motivate shoppers to log in.

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Find out why the largest brands rely on RichRelevance for their Omnichannel Personalization