RichRelevance enables enterprise retailers to deliver a cohesive and personalized experience across all channels and devices for every customer.

UNIQUE TO RICHRELEVANCE

WEBSITE

Artfully craft 1-1 online experiences that consider omnichannel behaviors.

 

MOBILE

Guide individual shopper journeys with personalization designed for the limitations of the small screen.

MOBILE APPS

Create engaging and unique interactions within compressed mobile shopping environments.

IN-STORE

Transform the in-store experience with personalization that brings online to offline.

CALL CENTER

Empower call center agents with intuitive, intelligent personalization.

 

EMAIL

Seamlessly connect email with the rest of your consumer touchpoints.

Seamless Shopper Experiences

Consumers no longer distinguish between online and offline worlds, therefore neither should your personalization. RichRelevance personalization solutions work seamlessly across mobile, web, email, in-store and other channels to create relevant experiences that span the continuum of the customer lifecycle.

RELEVANCE IN ACTION

High Street Retailer Case Study

Through an in-store POS solution, sales assistants are empowered to personalize the shopper experience, leading to an 133% increase in basket size for one high street retailer.

 

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Additional Resources

Demystifying Omnichannel Personalization
WEBINAR

This webinar shares key success factors for enriching omnichannel experiences and outlines a 100-day plan for how to adopt omnichannel best practices in your business.

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Omnichannel Personalization Model
PDF

The Omnichannel Personalization Maturity Model™ provides a strategic roadmap for building the capabilities and technology needed to create one-to-one relationships with your customers across any channel.

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Marks & Spencer Adds Sparkle
CASE STUDY

M&S sought to complement its Christmas advertising campaign with an enhanced gift finder tool that optimized product discovery through personalization.

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Find out why the largest brands rely on RichRelevance for their Omnichannel Personalization