Take a Cue from Paco Underhill – "Shop without fear"

I’ve had the immense privilege and pleasure of spending a good part of my year with the one and only Paco Underhill, as we met with hundreds of merchants and brands nationwide to share perspectives on the challenges and opportunities with cross-channel retailing.

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Greetings from across the pond!

Greetings from across the pond!  I’ve just spent the past week in London, where I had the opportunity to meet with a host of retailers — both pure play and multi-channel—to discuss a crucial issue: managing the expectations of today’s empowered consumer.

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IAB Mixx & Ad Week Summary

I recently had the privilege of attending the IAB Mixx and Advertising Week conferences in NYC.

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Shop.org Round Up

Wow, Shop.org was full of creative people and creative ideas this year.

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Raising the Bar on Innovation

Last weekend, I had the great opportunity to attend and speak at the DDi (Display and Design ideas) forum in Sonoma, and it was a great eye opener.

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eView: Why the Netflix Prize Is a Good Start to Personalized Recommendations

Netflix created the $1 million Netflix Prize in 2006 as a way to reward developers of a next-generation film-rating prediction algorithm.

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