RichRelevance Named a Leader in Gartner 2019 Magic Quadrant for Personalization Engines

San Francisco & London 9th July 2019 – RichRelevance, the global leader in experience personalization and the first to deliver on hyper-personalization, has been named a ‘Leader’ in this year’s Gartner Magic Quadrant for Personalization Engines[1]. 

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AI 4 Retail Event Takeaways – New York (June 24-25): AI Swirl

We just came back from sponsoring the Ai4 Retail conference in NYC on Monday, June 24th and Tuesday, June 25th at the Convene located in Midtown West that was a great opportunity to comment on the state of AI in retail and the key question is that most still had on their minds. Over the two days, an interesting mix of technology-savvy business execs and big data/machine learning practitioners from leading retail brands got together to discuss how AI & ML have (and will continue to) transform their businesses.

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Dixons Carphone Receives Award for Best Omnichannel Personalization Initiative

At the RichRelevance personalization summit in February we celebrated some of our most innovative customers in our personalization awards.  One of these awards, Best Omnichannel Personalization Initiative, rewarded the retailer who made significant in-roads into connecting sales channels to improve the customer experience. Which we know is easier said than done.

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Coop.dk Wins Award for Most Visionary Experience Personalization

At the RichRelevance personalization summit at the end of February, we celebrated some of our most innovative and forward-thinking customers with our personalization awards.  One award highlighted commitment and strategy dedicated  to personalization, the award for ‘Most Visionary Experience Personalization’.  This award was awarded to the retailer who developed the most strategic personalization strategy and a full lifecycle personalization roadmap.

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Office Depot Receives the 2019 Award for Excellence in Personalization Application

At our recent Personalization Summit, RichRelevance recognized several customers who are innovating in Personalization with awards. One of the award categories recognized retailers who have shown the greatest initiative to engage in personalization best practices, optimizations and/or testing initiatives.

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Coop.se Awarded Best Use of Data Science Workbench

At the RichRelevance Personalization Summit in late February we celebrated some of our most innovative customers in our personalization awards. One award recognized a customer for the most effective and differentiated algorithm built with the Data Science Workbench.

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team at verkkokauppa.com

Verkkokauppa.com Named Leading Innovator in Personalization

At this year’s EMEA Personalization Summit we rewarded RichRelevance customers who are leading the way in personalization through data science, testing and innovation.

One of the most prestigious awards was for Personalization Innovator of the Year, which recognized the retailer who has demonstrated the most forward thinking initiatives and differentiated, innovative ideas in personalization that drove key performance indicators for the business.

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Rethinking Personalization from Segmentation to Individualization

Part 1: Why a Segment-Based Marketing Approach Is So Hard for Business to Quit

If you’ve spent any time around personalization, then you’ve probably encountered the three
great truths about it. The first is that every business needs it. The second is that every
marketing tool is keen to “help” you achieve it. And the third is that rarely, if ever, does it actually involve a real-time personalized experience for the individual shopper on the other
end.

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