John Lewis Blog

John Lewis extend RichRelevance personalization deployment into their in-store Partner App

John Lewis is one of just a handful of retailers innovating and introducing new technology in-store to improve the customer experience.

In 2017, John Lewis launched their Partner App as a key part of their Digital Strategy for their shops.  The aim of the Partner App was to enable their partners to better serve customers in-store through instant stock checking, ordering items, browsing the entire JL assortment, doing product comparisons and sharing products by email.

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RichRelevance 2017 Client Advisory Summit: The Full Spectrum of Personalization

EMEA and US events bring together leaders innovating the omnichannel customer experience
for HP, Macy’s, Tesco and others

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Double Award Win for RichRelevance and Shop Direct at the Retail Systems Awards 2016

Last night RichRelevance and Shop Direct were crowned as leaders at The Retail Systems Awards at the Millennium Hotel, in Mayfair, London.

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Book People Case Study

With one of the largest direct competitors, Amazon, Book People needed a solution to wow customers through creating innovative and personalized experiences, without presenting the customer with too much choice.

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Bay Crew’s Chooses RichRelevance for Real-Time Omnichannel Personalization

Relevance Cloud™ platform with Recommend™ and Engage™ presents the most relevant, data-driven content and product recommendations in real time

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Dinos Online Shop Selects RichRelevance for Real-Time Personalization

Dinos replaces their existing in-house system with Relevance Cloud™ and Recommend™ to present the most relevant, data-driven product recommendations to customers

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