Retailers can provide more personalized product recommendations – onsite, email and mobile.

Retailers can influence consumers at each stage of the buying cycle with RichRecs®, RichRelevance’s fully hosted personalized product recommendation solution—innovated by the former architect of Amazon’s personalization strategy.

Powered by the enRICH Personalization Engine, the RichRecs solution suite compose the most scalable personalization offering in the industry today—supported by merchandiser controls and analytics tools that integrate easily with any web analytics platform.

RichRecs™ serves more than 1 billion personalized recommendations each day across our merchant network. Each product recommendation is customer specific—based on the shopper’s unique attributes and numerous shopping behaviors, such as past purchases, browsing history and more. The more a customer shops and explores, the more recommendations adjust—dynamically upselling and cross-selling merchandise.

Now with Multivariate Testing (MVT), RichRecs gives you the ability to test  different placements, layout and merchandising strategies with live customers on your site—then displays results right inside your RichRecs dashboard! Learn more about the MVT functionality within RichRecs.

Another option for retailers is to utilize RichRecs as a vehicle to introduce a new revenue stream to their sites. Learn more about retail monetization through RichAds.

+Onsite

Engage your customer from the moment they arrive on your site and keep engaging them as they move through key pages of your site—all the way to purchase completion.

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+Email

Turn every email into a personalized experience with the addition of personalized product recommendations based on the customer’s onsite activity and profile.

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+Mobile

Shoppers use mobile devices to peruse, research and shop retail sites. To ensure they receive the best possible experience, retailers have raced to create m.dot sites to accommodate the growing demands of on-the-go shoppers; however, most mobile sites have yet to include the elements of personalization that truly meets shopper’s expectations.

The RichRecs+Mobile solution enables retailers to show consumers the same great tailored product recommendations that they see on the web, within a mobile site format.

Insights and Analytics

The RichRecs dashboard generates reports on the KPIs that matter most to you. Compare KPIs by:

  • Page type
  • Placement
  • Category
  • Strategy
  • Channel

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Intelligent Cross-Sell powered by RichRelevance

RichRelevance’s best-in-class behavioral recommendations with the industry’s most comprehensive database of product attributes and compatibility data.