As the RichRelevance team keeps looking towards the future, these core principles, represented by the acronym ACTION, guide the nature and scale of our activities and inform the way we treat one another and our customers.
We have a strong bias for action; we pounce on opportunities and are not satisfied if we’re not moving forward. We are decisive, agile, courageous and exceptional at execution.
We are accountable to our customers (and their customers), brand and partners. We invest heavily in their success through industry-leading, bullet-proof technology and a client success team that is unmatched in our industry.
We are a highly selective bunch; invitation only. And, we look for a keen sense of humor in addition to exceptional skills. We work really hard and we have fun doing it – we celebrate wins and successes!.
Plain and simple: we are relentless in managing the privacy of our data and are proactively transparent with our customers and partners. Internally, we won’t tolerate politicking; we assume best intentions, communicate respectfully, directly and with honesty. No exceptions.
Around here, we really own it: our roles as individuals, mistakes we may make, our culture, the market (hey, we’re #1!), value creation and at the end of the day, our stewardship of our customers’ customer. We take ownership to heart.
From our culture to our products, we never stop innovating. We have an exciting culture from which we heavily influence our industry, demonstrate our strength in the technology we create for our clients, provide extraordinary uptime performance and creatively foster partnerships with the best in our business.