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Customer Advisory Summit 2017

As customer experience emerges as the new battlefield for retailers, RichRelevance's Customer Advisory Summit, the only North American forum dedicated exclusively to the subject of omnichannel personalization, will furnish you with the strategies and tools to build superior customer experiences limited only by your imagination.

“It's been really great so far — the venue is fantastic and we've been so impressed with everything we've seen and heard. It was a great event. It was thought provoking and valuable as we continue our partnership with RichRelevance.”

- Ecommerce Manger, NA Discount Retailer

Speakers Include






APELLA is New York City's most innovative meeting and event space. Located within the Alexandria Center for Life Science – New York City


THURSDAY, March 9th 2017
  • 8:00 – 9:00: Continental Breakfast
  • 9:00 – 9:30: Welcome & Introduction
  • 9:30 – 10:15: Bryan Eisenberg, Author of New York Times bestselling books “Call to Action”, “Waiting For Your Cat to Bark?”, “Always Be Testing” and “Buyer Legends.”
  • 10:15 – 10:45: Partner Keynote from Jeriad Zoghby, Managing Director,  Accenture Interactive and Global Lead for Personalization
  • 10:45 – 11:15: Break
  • 11:15 – 11:45: New Product Announcement: Find™
  • 11:45 – 1:15: Product Roadmap featuring BI and product highlights, with a keynote from Macy’s
  • 1:15 – 2:00: Lunch
  • 2:00 – 2:30: Customer Keynote from Hewlett-Packard
  • 2:30 – 3:45: Breakouts
  • 3:45 – 4:00: Thank You and Close
  • 4:00: Closing Reception

Transportation Information

Apella is located on 29th Street between 1st Avenue and the East River. Our private circular driveway is accessible from the east side of 1st Avenue at 29th Street.

450 East 29th Street, 2nd Floor
New York, NY 10016
TEL: 212.706.4100

Public Transportation:

  • The uptown and downtown 6 trains are located on 28th Street and Park Avenue
  • The M15 & M16 downtown buses stop on 28th Street and 2nd Avenue
  • The M15 uptown bus is located on 29th Street and 1st Avenue

For those of you traveling into New York, we recommend the following hotels near Apella:

“I’d definitely recommend coming. The knowledge you gain ... is really valuable and you can take that away and try to implement it in your own solution with RichRelevance. You also get to learn what you’re not using at the moment and what you can potentially take on in the future.”

- Optimization Manager, UK Department Store

Previous Speakers Include