Enterprise Sales – East Region Representative
Enterprise Sales – Inside Sales Representative
Senior Infrastructure and Reliability Engineer
Senior Personalization Engineer
Senior Client Success Engineer
Enterprise Sales – West Region Representative
Working in an outside sales capacity on the richrelevance enterprise sales team, this individual contributor will be charged with securing revenue-generating deals for the richrelevance SaaS recommendation engine on top tier US e-commerce sites. Must be comfortable representing leading-edge e-commerce SaaS applications in a complex, multi-level, selling environment. Individual must be highly effective in navigating all facets of the enterprise sales process; from prospecting to discovery to pitching to negotiation to closing. Prior success selling into complex customer environments is essential. Individual must be able to think creatively, sell strategically and communicate efficiently internally and externally. They will have a strong desire to succeed, and to continually develop their personal and professional skills.
Specific responsibilities include:
- Selling richrelevance’s product recommendation engine SaaS application to the top 500 e-commerce sites in the US.
- Continuously prospect and pitch new clients to secure incremental revenue by closing new business.
- Shepherd client relationships from the early stages of the sales process through to post-sales setup and integration.
- Create and/or review sales reports and forecasts, and ongoing status reports
- Prioritize and organize sales calls for maximum revenue impact
- Coordinate with Sales VP to develop territory strategy and execution plan
- Complete regular call reports to update sales management and internal counterparts on account activity
- Comfort with outbound cold-calling a must
- Coordinate with, and provide market feedback to, internal counterparts in marketing, product, and technical integration. Produce regular forecast reports for sales and business management
richrelevance is a fast-paced start-up which has been in the works for over 2 years. We were founded with executives and key folks from MySpace, Amazon.com, eBay, Morgan Stanley, PlumTree and Redfin. We’ve secured two rounds of investment (without blowing our stealth cover!) from fantastic angels out of eBay, PayPal, Adteractive, StubHub, Google and top-tier venture firms.
Interested? Contact us anytime, day or night: hiring (at) richrelevance (No agencies please)
Enterprise Sales – East Region Representative
Working in an outside sales capacity on the richrelevance enterprise sales team, this individual contributor will be charged with securing revenue-generating deals for the richrelevance SaaS recommendation engine on top tier US e-commerce sites. Must be comfortable representing leading-edge e-commerce SaaS applications in a complex, multi-level, selling environment. Individual must be highly effective in navigating all facets of the enterprise sales process; from prospecting to discovery to pitching to negotiation to closing. Prior success selling into complex customer environments is essential. Individual must be able to think creatively, sell strategically and communicate efficiently internally and externally. They will have a strong desire to succeed, and to continually develop their personal and professional skills.
Specific responsibilities include:
- Selling richrelevance’s product recommendation engine SaaS application to the top 500 e-commerce sites in the US.
- Continuously prospect and pitch new clients to secure incremental revenue by closing new business.
- Shepherd client relationships from the early stages of the sales process through to post-sales setup and integration.
- Create and/or review sales reports and forecasts, and ongoing status reports
- Prioritize and organize sales calls for maximum revenue impact
- Coordinate with Sales VP to develop territory strategy and execution plan
- Complete regular call reports to update sales management and internal counterparts on account activity
- Comfort with outbound cold-calling a must
- Coordinate with, and provide market feedback to, internal counterparts in marketing, product, and technical integration. Produce regular forecast reports for sales and business management
richrelevance is a fast-paced start-up which has been in the works for over 2 years. We were founded with executives and key folks from MySpace, Amazon.com, eBay, Morgan Stanley, PlumTree and Redfin. We’ve secured two rounds of investment (without blowing our stealth cover!) from fantastic angels out of eBay, PayPal, Adteractive, StubHub, Google and top-tier venture firms.
Interested? Contact us anytime, day or night: hiring (at) richrelevance (No agencies please)
Enterprise Sales – Inside Sales Representative
Working in an inside sales capacity on the richrelevance enterprise sales team, this individual contributor will be charged with helping to secure revenue-generating deals for the richrelevance SaaS recommendation engine on top tier US e-commerce sites. The Inside Sales Representative will be teamed with Outside Sales Representatives and Sales Engineers to maximize revenue productivity and accelerate deal flow in each region
Must be comfortable representing leading-edge e-commerce SaaS applications in a complex, multi-level, selling environment. Individual must be highly effective in navigating all facets of the enterprise sales process; from prospecting to discovery to pitching to negotiation to closing. Ability to progress deals over the phone is key. Prior success selling into complex customer environments is essential. Individual must be able to think creatively, sell strategically and communicate efficiently internally and externally. They will have a strong desire to succeed, and to continually develop their personal and professional skills.
Specific responsibilities include:
- Selling richrelevance’s product recommendation engine SaaS application to the top 500 e-commerce sites in the US.
- Continuously prospect and pitch new clients to secure incremental revenue by closing new business.
- Shepherd client relationships from the early stages of the sales process through to post-sales setup and integration.
- Create and/or review sales reports and forecasts, and ongoing status reports
Additional Skills:
- Prioritize and organize sales calls for maximum revenue impact
- Coordinate with regional Outside Sales Representatives to develop territory strategies and execute on plan
- Complete regular call reports to update sales management and internal counterparts on account activity
- Comfort with outbound cold-calling a must
- Coordinate with, and provide market feedback to, internal counterparts in marketing, product, and technical integration. Produce regular forecast reports for sales and business management
richrelevance is a fast-paced start-up which has been in the works for over 2 years. We were founded with executives and key folks from MySpace, Amazon.com, eBay, Morgan Stanley, PlumTree and Redfin. We’ve secured two rounds of investment (without blowing our stealth cover!) from fantastic angels out of eBay, PayPal, Adteractive, StubHub, Google and top-tier venture firms.
Interested? Contact us anytime, day or night: hiring (at) richrelevance (No agencies please)
Senior Java Engineer
We are searching the globe far and wide for an experienced Java Software Engineer to work on our intelligent consumer personalization and targeting technology. An energetic, aggressive and consumer-savvy engineer with experience in machine learning, behavioral analysis or data mining will perfectly complement our world-class team. The problems we're tackling include contextual, behavioral and demographic targeting/personalization and text analytics -- at lightning speed. We're still a small team, so there are tons of responsibilities and lots of growth opportunity--if you're excited and ready for a challenge, read on!
If your friends and co-workers would call you a "pro," your current job has gotten dull, boring and stagnated as your current employer has grown beyond the fun phase, you feel like just another cog in the wheel, and you know your boss would pay gobs of money to get you to stay--that's because they know that this job is out there. It's been looking for you, Neo.
Follow the White Rabbit.
richrelevance is a fast-paced start-up which has been in the works for over 2 years. We were founded with executives and key folks from MySpace, Amazon.com, eBay, Morgan Stanley, PlumTree and Redfin. We’ve secured two rounds of investment (without blowing our stealth cover!) from fantastic angels out of eBay, PayPal, Adteractive, StubHub, Google and top-tier venture firms. We’re focused, serious software guys and gals who don’t mind a day @ the GoKart track every couple weeks!
Qualifications:
- BS/MS in CS or Engineering discipline
- 3-5 years software development at a top 100 internet firm
- Team player--it's a small team, and at 1:00 AM, we eat pizza together! Self-starter & fast-learner
- Aggressive--we're in it to win it!
Core Experience:
- Server side java development: Servlets, filters, etc.
- Rapid development methodologies: RAD, SCRUM, etc.
- Proficient in SQL (Postgres a plus)
- Unit testing fan & guru: JUnit is our friend
- Apache ant--it's EVERYWHERE
- Additional language skills, one or more of: perl, php, shell scripts, c/c+
Additional Skills:
- Familiarity with Linux (administrative skills a plus)
- Configuration/administration of apache
- Configuration/administration of tomcat
- Performance testing and tuning experience
- Algorithm development experience (Stanford CS 121, 103/109, 161, 154? Anyone? Anyone? Bueller?) (PS although most of us went to Stanford, don't let this fool you, we love Cal) (Really, we do) (Cal 61, 170, 172, 174, 188, 195) (SEE!)
- Technical lead experience a plus
- Hardcore developer (Stanford CS 140, 143) (Cal CS 152, 162, 164)
Interested? Even a little bit? Contact us anytime, day or night: hiring (at) richrelevance
(No agencies please)
Senior Infrastructure and Reliability Engineer
We are looking for an experienced, detail-oriented engineer to drive continuous quality improvement to our server-side software components. The scope includes reliability, stability, correctness, and performance and encompasses infrastructure, tools, and product enhancement. The software functionality is wide ranging, including high volume content generation, logging, analytics, and distributed processing. As the ideal candidate, you will be able to work with minimal supervision, and build frameworks in Java and other technologies to drive our effort to produce extremely reliable, high quality, high performance product. You will be responsible for formulating and implementing approaches for quality improvement including, but not limited to: infrastructure and tools development, test environment design, test plan synthesis, product features, and product instrumentation. As an integral member of the engineering team, you will collaborate with development engineers through the whole project cycle.
richrelevance is a fast-paced start-up which has been in the works for over 2 years. We were founded with executives and key folks from MySpace, Amazon.com, eBay, Morgan Stanley, PlumTree and Redfin. We’ve secured two rounds of investment (without blowing our stealth cover!) from fantastic angels out of eBay, PayPal, Adteractive, StubHub, Google and top-tier venture firms. We’re focused, serious software guys and gals who don’t mind a day @ the GoKart track every couple weeks!
Qualifications:
- Bachelors degree in any science, engineering, or related field.
- Minimum five years experience in development or testing of server side software
- Competence in Java and one scripting language.
- Competence in object oriented principles.
- Experience writing frameworks to test distributed server components
- Excellent written and verbal communication skills
- Experience with Linux and Windows operating systems
- Strong problem-solving skills and creativity
- Teamwork skills, including the ability to work closely with highly creative and productive engineers
Additional Skills:
- Detailed knowledge of HTTP protocols and server behavior
- Operating System and application tuning and configuration
- Monitoring, measurement, and testing tools / technologies such as:
- JMX, JMeter, PerfMon, LoadRunner, JUnit, Selenium, SNMP
- Experience building, testing, or deploying systems expected to provide "five nines" of reliability.
Interested? Even a little bit? Contact us anytime, day or night: hiring (at) richrelevance
(No agencies please)
Senior Personalization Engineer
Have you been sitting at the same desk, staring at the same monitor for the past few years wondering “When, O when will I ever get to use the theoretical computer science classes I learned at (Stanford/Cal/IIT)?” Have you worked with large databases, watching your company miss opportunities to leverage user data to improve the customer experience? If this is you, you know this is what you’ve been looking—and we’ve been looking for YOU.
richrelevance is searching the globe far and wide for an experienced Personalization Engineer to work on our intelligent personalization and targeting technology. An energetic, aggressive and consumer-savvy engineer with experience in machine learning, behavioral analysis or data mining will perfectly complement our world-class team. The problems we’re tackling include contextual, behavioral and demographic targeting/personalization and text analytics – at lightning speed. We’re still a small team, so there are tons of responsibilities and lots of growth opportunity.
This job is out there. It’s been looking for you, Neo.
Follow the White Rabbit.
richrelevance is a fast-paced start-up which has been in the works for over 2 years. We were founded with executives and key folks from MySpace, Amazon.com, eBay, Morgan Stanley, PlumTree and Redfin. We’ve secured two rounds of investment (without blowing our stealth cover!) from fantastic angels out of eBay, PayPal, Adteractive, StubHub, Google and top-tier venture firms. We’re focused, serious software guys and gals who don’t mind a day @ the GoKart track every couple weeks!
Our offices are in the Financial District in San Francisco.
Qualifications:- BS/MS in CS or Electrical Engineering
- 3-5 years software development at a top 100 internet firm
- Team player—it’s a small team, and at 1:00 AM, we eat pizza together!
- Self-starter & fast-learner
- Aggressive—we’re in it to win it!
Core Experience:
- Algorithm development experience (Stanford CS 121, 103/109, 161, 154? Anyone? Anyone? Bueller?) (PS although some of us are from Stanford, don’t let this fool you, we love Cal) (Really, we do) (Cal 61, 170, 172, 174, 188, 195) (SEE!)
- Server side java development: Servlets, filters, etc.
- Rapid development methodologies: RAD, SCRUM, etc.
- Proficient in SQL (Postgres a plus)
- Unit testing fan & guru: JUnit is our friend
- Apache ant—it’s EVERYWHERE
- Additional language skills, one or more of: perl, php, shell scripts, c/c+
Additional Skills:
- Familiarity with Linux (administrative skills a plus)
- Configuration/administration of apache
- Configuration/administration of tomcat
- Performance testing and tuning experience
- Hardcore developer (Stanford CS 140, 143) (Cal CS 152, 162, 164)
- Technical lead experience a plus
Interested? Even a little bit? Contact us anytime, day or night: hiring (at) richrelevance
(No agencies please)
Senior Client Success Engineer
Are you sick of sitting at the same desk, staring at the same monitor, talking with the same boring co-workers, developing against yet another Product Requirements Document. Have you been wondering, “When does software engineering get to be exciting?” Don’t go anywhere—we have been looking for YOU
Did all your friends say “What? Engineering? Why are you going into engineering?” because you’re interested in politics, in art, in culture, in funky hair-cuts? Has your current job gotten dull, boring and your company doesn’t appreciate your diversity and ability to actually communicate with other “homo sapiens”—you feel like just another cog in the wheel,—that’s because in your heart you know that this company is out there. It’s been looking for you, Neo.
Follow the White Rabbit.
richrelevance is a fast-paced start-up which has been in the works for over 2 years. We were founded with executives and key folks from MySpace, Amazon.com, eBay, Morgan Stanley, PlumTree and Redfin. We’ve secured two rounds of investment (without blowing our stealth cover!) from fantastic angels out of eBay, PayPal, Adteractive, StubHub, Google and top-tier venture firms. We’re focused, serious software guys and gals who don’t mind a day @ the GoKart track every couple weeks!
Our offices are in the Financial District in San Francisco.
Responsibilities (what you get to do every day!):
- Principle: 100% customer satisfaction
- Work with potential customers to support the sales organization, on phone-sales, on-site
- Customer implementation support: integrate with javascript, web-services (.Net, Java, COM)
- Implement customer best practices—help them make lots of money with our products
- Customer success retention—work with existing customers to help them continue to innovate on our platform
- BS/MS in CS or Engineering discipline
- 3-5 years software development
- Team player—it’s a small team, and at 1:00 AM, we eat pizza together!
- Self-starter & fast-learner
- Aggressive—we’re in it to win it!
- Great communicator—this is a customer facing role
- Server side java development: Servlets, filters, etc.
- Rapid development methodologies: RAD, SCRUM, etc.
- Proficient in SQL (Postgres a plus)
- Unit testing fan & guru: JUnit is our friend
- Apache ant—it’s EVERYWHERE
- Additional language skills, one or more of: perl, php, shell scripts, c/c+
Additional Skills:
- Familiarity with Linux (administrative skills a plus)
- Configuration/administration of apache
- Configuration/administration of tomcat
- Performance testing and tuning experience
- Algorithm development experience (Stanford CS 121, 103/109, 161, 154? Anyone? Anyone? Bueller?) (PS although some of us are from Stanford, don’t let this fool you, we love Cal) (Really, we do) (Cal 61, 170, 172, 174, 188, 195) (SEE!)
- Technical lead experience a plus
- Hardcore developer (Stanford CS 140, 143) (Cal CS 152, 162, 164)
Interested? Even a little bit? Contact us anytime, day or night: hiring (at) richrelevance
(No agencies please)
Senior IT Operations Engineer
Are billions of transactions, terabytes of data and 100’s of mbps of bandwidth the reason you wake up in the morning? Yah, us too.
Have you built web-scale infrastructure, monitoring and escalation procedures before and doing it again, but this time better, faster and more reliably is all you can think about? The ideal candidate will have maintained proprietary applications in a high-availability production environment and have the ability to rapidly self-educate on new concepts and methods.
RichRelevance is a fast-paced start-up which has been in the works for over 2 years. Our management team consists of executives and key folks from MySpace, Amazon.com, eBay, Apple, Microsoft, Qualcomm, Jenny Craig, Akamai, Morgan Stanley, PlumTree and Redfin. We’re a Series B start-up with great VC’s (Greylock Partners, Tugboat Ventures, DFJ & DraperRichards) and awesome angels out of eBay, PayPal, and Google. We’re focused, serious software guys and gals who don’t mind a day @ the GoKart track every couple weeks!
Our offices are in the Financial District in San Francisco.
Responsibilities (what you get to do every day!):
- Principle: 100% customer satisfaction
- Work with Engineering to continuously refine our architecture at scale
- Own and manage our multiple data centers across the US and internationally
- Manage outside vendor relationships—much of our infrastructure is managed services
- Scale up systems/centers to maintain a steady-state maximum @ < 40% of capacity
- 00’s of servers, gbit’s of bandwidth, 10’s of T’s of data/day
- Manage any outages, emergencies removing or reducing customer impact
- Responsible for all facets of servers and Java-application servers for applications.
- Oversee internal systems—e-mail, Wiki, tickets, etc (Jira, Confluence
- Monitor system performance from bandwidth to response times
- Participate in on-call rotation
- Investigate and recommend ways to more elegantly/efficiently enhance processing time, reliability, scalability and ease of deployment
- Produce and maintain documentation on installations, incidents and FAQs through Confluence
- Contribute to planning efforts for disaster recovery, capacity expansion, component upgrading and system hardening
- Maintain data center operation procedures in collaboration with Engineering staff and Client Services staff (Sales & Account Management)
As a senior IT engineer, this position requires all of the below skills & experiences
- BS/MS in CS or Engineering discipline
- 7+ years production internet systems administration
- Linux administration
- Configuration/administration of apache
- Configuration/administration of tomcat
- Apache ant—it’s EVERYWHERE
- shell scripts
- Advanced networking experience
- Working with IPSEC VPN’s
- Load-balancer configuration—F5, Cisco, Foundry
- ARP, Ethernet
- Experience with IP telephony systems
- Familiarity with storage solutions from attached, JBOD, NAS, SAN
- Managed data centers with 1000’s of nodes
- Experience working with outside IT vendors—Hardware, Rackspace, Akamai, etc.
- Team player—it’s a small team, and at 1:00 AM, we eat pizza together!
- Self-starter & fast-learner
- Aggressive—we’re in it to win it!
- Great communicator—we act as a team, we celebrate successes together and we brainstorm our way together through challenges
- Additional language skills, one or more of: perl, php, Java, c/c+
- Proficient in SQL (Postgres a plus)
- Oracle DBA would be sweet
- Performance testing and tuning experience
- Software development experience a plus
- Working with Fortune 500/1000 a plus
(No agencies please)