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11 Dec 2012

Under the Hood @RichRelevance’s First Hack Week

RichRelevance hosted its first official Hack Week last week, and I challenged our engineers with a few simple rules before they embarked on unleashing their inner creativity to dig into their personal projects. You do NOT need to create a new product. Hack Week is for research, ideas, or improvements! Use Hack Week strictly for... View Article

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21 Nov 2012

Reflections on Thanksgiving

Thanks Giving. I love today: The day before Thanksgiving. Today we get the opportunity to think of everything for which to be thankful, and we have good reason to. In the retail world, we’ve just straight-up busted our tails the past months all in preparation for this Friday—ensuring everything is perfectly tuned, dialed and scaled... View Article

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13 Sep 2012

Optimizing social shopping traffic to your retail site

This week, RichRelevance Shopping Insights™ released an infographic with some keen insights into which social networks drive retail traffic. Perhaps least surprising was the finding that Facebook dominates as a source of traffic. Shoppers who click through from Facebook account for the overwhelming majority of shopping sessions and also browse more and buy more often.... View Article

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11 Sep 2012

For us, “It’s Personal”: creating a ubiquitous personalization fabric

Today, we are introducing RichRelevance’s new communications platform, “It’s Personal.” I love this phrase because it captures the essence of our business in so many ways.  “It’s Personal!” represents our attitude, the value our retail customers want to deliver to their customers and our biggest market and technology differentiator.  Two words, so many meanings. The... View Article

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