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20 Oct 2016

Decoding Your Recommendations Performance

Product recommendations, also known as “recs,” are a cornerstone to an effective ecommerce merchandising strategy. When fully optimized, recs typically increase retailer revenues by up to 5%. That’s a substantial contribution when extrapolated across annual sales in the hundreds of millions or even billions of dollars. However, one thing I’ve noticed while navigating the world... View Article

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05 Oct 2016
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Search issues stifle online shopping

While Google and other major search engine providers have largely perfected the art of finding exactly what users are looking for in a matter of seconds, the experience of seeking out specific products on e-commerce sites themselves leaves a lot to be desired. Read More

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30 Sep 2016

The Six Biggest Consumer Frustrations with Ecommerce Site Search

Site search matters, yet many ecommerce sites are actually deterring customers through poor experiences. Indeed, a fifth of UK shoppers are not satisfied with retailers’ search results. RichRelevance has surveyed consumers about their attitudes to site search on retailers’ websites, finding that some retailers have room for improvement. Read More

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