#1 Personalization Vendor Pioneering Personalization Omnichannel Retail #1 Personalization Vendor Pioneering Personalization Omnichannel Retail

Personalization

12 Jan 2015

Stores - Luxury Market Broad, Diverse and Growing

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Now more than ever, nothing about luxury is "one-size-fits-all." Today's luxury consumers are a varied bunch, ranging widely in ethnicity, in attitudes about ownership versus use and even in how they want to interact with retailers and brands. But they provide enormous opportunity: The global luxury marketing continues to grow by 10 million people annually.... View Article

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12 Jan 2015

Building and Innovating the Customer Experience with the Relevance Cloud

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Today, I’m super excited to announce the launch of the Relevance Cloud™-- what we at RichRelevance believe to be the most comprehensive personalization solution for retail today. The Relevance Cloud is a re-imagining of all RichRelevance products with new features and more simple ways to access, use and implement each of RichRelevance’s products. Our Discover,... View Article

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22 Dec 2014

Retail Business Review - Monsoon Accessorize becomes first UK High Street retailer to use multichannel data to enhance customer offers

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Monsoon Accessorize has become the first UK high street retailer to use multichannel data sources from both its in-store and online customers to deliver unique personalised offers via emailed receipts. The move sees the fashion chain provide its customers with the most sophisticated and relevant offers of any multichannel retailer. Read more

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21 Dec 2014

The Drum - Monsoon blends in-store and online data to power ‘omnichannel personalisation

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Fashion brand Monsoon is blending in-store and online customer data to deliver personalised offers via email, a technique it claims makes it the first high street retailer to push “omnichannel personalisation’ through the channel. The company hopes to foster a single view of Monsoon Accessorize customers by raising the likelihood of product recommendations being purchased.... View Article

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19 Dec 2014

Professional Jeweller - Accessorize to use e-receipts for tailored deals

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Monsoon Accessorize has become the first UK high street retailer to use multichannel data sources from both its in-store and online customers to deliver unique personalised offers via email receipts. The move sees the fashion chain provide its customers with the most sophisticated and relevant offers of any multichannel retailer, according to eReceipts - the... View Article

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