Engage Launch Relevance in Store Respect the Shopper #1 Personalization Vendor Pioneering Personalization Omnichannel Retail

19 Nov 2015

RichRelevance and ThoughtSpot Forge Strategic Partnership to Enhance Retail Analytics for Business Leaders

Search-driven analytics empowers everyone with instant insight into omnichannel personalization and KPIs through the Relevance Cloud™ platform San Francisco, CA — November 19, 2015 — RichRelevance®, the global leader in omnichannel personalization, and ThoughtSpot, the leader in search-driven analytics, today announced a strategic partnership to help retailers more easily and effectively analyze complex data and... View Article

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05 Nov 2015

This Holiday Season, Stores Are the New Black

Today, we released our new study of more than 1,000 U.S. consumers, highlighting shopping preferences and sentiment this holiday season.  One common theme that emerged is that Americans continue to be all about “instant gratification”; even benefits like Amazon Prime can’t top the pleasure and convenience of a purchase in-hand at check out. But when... View Article

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22 Oct 2015

Give Your B2B Customers the Personalization They Deserve

In a global B2B survey conducted by Avanade, 56% of purchasing decision-makers within companies report that they will (and do) pay more for products/services if the customer experience is better than with less expensive retailers. On average, they will pay 30% more for superior customer experience. As B2B companies transition from traditional channels to the... View Article

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14 Sep 2015

Introducing Customer Preference Center

Like it. Love it. Prefer it: The Customer Preference Center Makes Shopping Personal Speak the Language Deemed by Forbes as ‘‘The Year of the Millennial Customer,’ 2015 continues to see upward trends in social interaction and mobile engagement. In fact, millennial customers are expected to spend $200 billion by 2017, making them the largest global... View Article

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