#1 Personalization Vendor Pioneering Personalization Omnichannel Retail #1 Personalization Vendor Pioneering Personalization Omnichannel Retail

Marketing Trends

11 Feb 2015

Boutique Magazine - 2015 retail technology predictions from RichRelevance

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RichRelevance is the global leader in omnichannel personalisation.Graeme Collins_700 Ranked number one for personalisation in both the US and EMEA, RichRelevance is used by more than 200 multinational companies to create a data-centric, single view of the shopper, delivering the most relevant experiences across web, mobile and in store. Graeme Collins, head of marketing EMEA... View Article

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26 Jan 2015

Website Magazine - The Most Common Personalization Mistakes Companies Make

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With Gartner data revealing that customer experience was the top area of marketing technology investment in 2014, it is no surprise that many brands are clamoring to jump on the personalization bandwagon. Novice mistakes, however, are easy to make when implementing new strategies and/or technologies. Read below to discover three of the most common personalization... View Article

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15 Dec 2014

My Customer - Customer experience management: The trends that defined 2014

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Customer experience excellence is a moving target, with what constitutes an ‘excellent’ experience becoming a higher standard every year. This trend was to continue in 2014, with the CX Index by Forrester revealing that the number of poor experiences had hit an all-time low, while the gap between the best and worst companies was narrower... View Article

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04 Nov 2014

Money - Two Dozen Retailers Won’t Open on Thanksgiving–And They’re Shaming the Ones That Will

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A slew of national retailers are making a point of the fact that they aren't going along with the trend to open—and open earlier and earlier—on Thanksgiving Day. In one of the most noticeable trends thus far in the holiday shopping season, several mall mainstays are engaged in an aggressive game of Thanksgiving store hour... View Article

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28 Oct 2014

Chicago Tribune - Christmas creep a trick or treat trick to boost Santa sales

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Chicago temperatures in the 70s this week be damned, it's beginning to look a lot like Christmas. Well, maybe not a lot, but enough. Holiday items are popping up in stores. Catalogs are showing up in the mail. The price cuts already have begun, and wise men eyeing year-end travel have looked to the skies... View Article

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