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15 Nov 2016
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Accenture, Buying A Minority Stake, Expands RichRelevance Alliance

Consulting giant Accenture has expanded its strategic alliance with shopper marketing platform RichRelevance, a global leader in what the partners call “omnichannel personalization,” a mix of CRM, customer experience and purchase recommendation offerings. As part of the expanded alliance, Accenture Ventures is taking a minority stake in the company, only the second firm to do... View Article

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10 Oct 2016
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Unsuccessful Site Search Leaves Sales On The Table

According to the study and report of more than 1,000 American shoppers by RichRelevance, while site search is critically important to shoppers, the study suggests that many retailers have not evolved site search to meet the demands of an omnichannel world. Frustrated web and mobile shoppers are likely to go elsewhere when retailers don’t get... View Article

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27 Sep 2016
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RichRelevance Introduces Find™, The Next Generation of Personalized Search for an Omnichannel World

Interactive search experience adapts and learns throughout each shopper’s journey to surface products they want to purchase Shop.org Retail’s Digital Summit — Dallas, TX — September 27, 2016 — RichRelevance®, the global leader in omnichannel personalization, today launched Find™, the newest product in RichRelevance’s product suite. Built on the Relevance Cloud™, Find uses powerful real-time personalization... View Article

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27 Sep 2016
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New RichRelevance Study Finds Site Search Can Make – or Break – the Omnichannel Experience

New research shows site search is critically important – especially with the upcoming holidays – and retailers leave sales on the table when site search fails Shop.org Retail’s Digital Summit — Dallas, TX — September 27, 2016 — RichRelevance®, the global leader in omnichannel personalization, today released new research that drills into how U.S. consumers search... View Article

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