#1 Personalization Vendor Pioneering Personalization Omnichannel Retail #1 Personalization Vendor Pioneering Personalization Omnichannel Retail


12 Jan 2015

Building and Innovating the Customer Experience with the Relevance Cloud



Today, I’m super excited to announce the launch of the Relevance Cloud™-- what we at RichRelevance believe to be the most comprehensive personalization solution for retail today. The Relevance Cloud is a re-imagining of all RichRelevance products with new features and more simple ways to access, use and implement each of RichRelevance’s products. Our Discover,... View Article

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03 Jun 2014

Luxury Daily - Barneys personalizes online shopping with enhanced search function



Department store chain Barneys New York is making it easier for consumers to find what they are looking for with a more personalized search tool. Barneys’ new search pulls in consumer data to provide targeted suggestions and more relevant results. Read more

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04 Apr 2014

My Customer - Journey mapping essential to omnichannel success, say retailers



Retailers know the importance of delivering an omnichannel experience to their customers, but the processes for doing so are rich and varied from business to business. At the recent Internet Retailing Expo in Birmingham, the topic of how to tackle omnichannel customer experience was central to most seminar discussions. Read more

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19 Mar 2014

Mobile Marketing Magazine - Retailers Struggling to Offer a Seamless, Omnichannel Shopping Experience



Organizational, operational and technology challenges are hampering retailers’ efforts to meet customers’ demand for a seamless shopping experience across all channels and touchpoints. That’s the conclusion of a commissioned by Accenture and Hybris Software, a commerce platform provider. Read more

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