Category Archives: Cross-channel

Mobile Entertainment – Mobile Powers 28% of Christmas Online Shopping

iOS accounts for 85 per cent of purchases in December. Throughout December, online retail personalisation provider RichRelevance analysed more than 322m visits to retail websites including John Lewis, Marks & Spencer, and more. Visits from mobile were at at 19 per cent on December 1st, peaking at 28 per cent on Christmas Day, while 25 … Continue Reading

Internet Retailing – One in Four eCommerce Shopping Sessions on Boxing Day Were on Mobile

Once again, mobile commerce has shown itself to play a critical role in the online retail experience, particularly during peak shopping periods. In a new Shopping Insights study released this week, RichRelevance, a leading provider of personalisation for online retailers, has reported that mobile was a predominant driver of online shopping in December, with more … Continue Reading

ISSUU – Eight Ways to Embrace Omni-Channel Retailing

A decade after the rise of e-commerce, today’s mobile technologies and social media applications have contributed to a convergence of consumer demand and technology. Consumers now expect constant connectivity and interactivity from retail brands, with emerging technologies making transactions easier, says Darren Vengroff. Read full article here.

Under the Hood @RichRelevance’s First Hack Week

RichRelevance hosted its first official Hack Week last week, and I challenged our engineers with a few simple rules before they embarked on unleashing their inner creativity to dig into their personal projects. You do NOT need to create a new product. Hack Week is for research, ideas, or improvements! Use Hack Week strictly for … Continue Reading

CNBC — RichRelevance Metrics Quoted for Social Shopping

RichRelevance metrics on average retail order values across social sites featured on CNBC’s coverage of “Pinterest-Powered Holiday Shopping.” Watch the video at CNBC