20-year product and marketing leader brings extensive experience in commerce, enterprise technology & CRM
Data Science And Technology Veteran To Lead RichRelevance’s Personalization Product Strategy and Innovation
Retailers have long understood the value of hearing the consumer’s voice; now it’s time to recognize the sound of it as well. But please, don’t recognize the face.
Black Friday is four months (and some change) away and retailers who have not yet turned their attention to peak spending season should do so now.
While it is not the time for major redesigns or replatforming, there is ample time to shore up security, optimize forms, consider alternative payment methods, cater to customers’ expectations and set up shipping options.
Fingerprint-enabled payments and voice-enabled ordering were ranked as the top two cool retail technologies by UK shoppers.