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Author Archives for RichRelevance

25 May 2016
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Perfecting Personalization: 4 Retail Success Stories

For retailers large and small, it's no longer a question of whether to personalize their customer engagement. The questions now revolve around how much personalization, and what kinds, are most effective. In essence, retailers need to "personalize" their personalization efforts, continuously adjusting and fine-tuning them to ensure they don't cross the line that separates "helpful"... View Article

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03 May 2016
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The personal pitch

E-retailers increasingly realize the importance of using data about their shoppers to connect on a personal level, but challenges persist. Getting to know customers is easier than ever, even if most e-retailers never meet them. Consumers leave behind a mountain of data when they browse, buy or otherwise interact with a merchant online, and e-retailers... View Article

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25 Apr 2016
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Barneys New York Teams with RichRelevance to Elevate In-Store Shopping Experience

Barneys New York uses the Relevance Cloud™ personalization platform to digitally enhance in-store service and engagement through customer-centric personalization San Francisco, CA — April 25, 2016 — RichRelevance®, the global leader in omnichannel personalization, today announced that Barneys New York is using the Relevance Cloud™ personalization platform to power a first-in-kind digital customer experience at... View Article

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19 Apr 2016

RichRelevance #1 for Personalization Among Internet Retailer 500

Analysis of Internet Retailer’s 2016 Top 500 Guide shows RichRelevance is top personalization vendor based on client revenues San Francisco, CA — April 19, 2015 — RichRelevance®, the global leader in omnichannel personalization, today announced that it is the #1 personalization vendor for the Internet Retailer 500. The top ranking is based on a combined... View Article

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15 Apr 2016
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Retail Week Customer Experience Awards 2016

RichRelevance has been shortlisted for TWO Retail Week Customer Experience Awards 2016. We are thrilled about showcasing our omnichannel personalisation work with Monsoon Accessorize, and look forward to the event in London this June! Find out more here.

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