RichRelevance

RichRelevance is the global leader in experience personalization, driving digital growth and brand loyalty for more than 200 of the world’s largest B2C and B2B brands and retailers such as Barneys New York, Marks & Spencer, and Office Depot. The company leverages advanced AI technologies to bridge the experience gap between marketing and commerce to help digital marketing leaders stage memorable experiences that speak to individuals – at scale, in real time, and across the customer lifecycle. Headquartered in San Francisco, RichRelevance serves clients in 42 countries from 9 offices around the globe.

RichRelevance Named SIIA Business Technology CODiE Award Finalist for Best Machine Learning/Artificial Intelligence Solution

San Francisco, CA – May 4, 2018 – RichRelevance, the global leader in Experience Personalization, today announced that the RichRelevance Experience Personalization Suite (XPS) has been named a 2018 SIIA CODiE Awards finalist in the Machine Learning / Artificial Intelligence category. Finalists represent the best products, technologies, and services in software, information and business technology. RichRelevance is honored as one of the finalists across the 52 business technology categories.

Brits lead France and Germany for online grocery shopping

Although 53% of people in the UK are doing some or all their grocery shopping online, there’s a massive gap between what consumers want, and what retailers are offering, according to new research.

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Study cites barriers to online grocery shopping

About 45% of consumers have ever shopped for groceries online, and 60% of those say they have rarely done so, according to a new survey from RichRelevance.

The survey found that the biggest barrier to shopping online is that shoppers don’t trust others to pick the best or freshest items, a factor cited by 53.7% of respondents who have not shopped online. Another 44.3% said they don’t want to pay for delivery.

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Brits Leading the Way in Online Grocery Shopping, but Consumers are Demanding More

RichRelevance 2018 Online Grocery Survey of over 2000 European Consumers Finds Basic Personalisation Still Missing

Reading, UK – March 20th, 2018 — RichRelevance, the global leader in experience personalisation for retailers, today releases its first online grocery survey, which looks at consumer attitudes towards buying groceries online. The research, which includes responses from over 2,000 participants across the United Kingdom, France and Germany, investigates how consumers are using the internet to do their grocery shopping, whilst analysing some of the issues and barriers that prevent more people from making the switch from instore to online grocery shopping.

RichRelevance Digital Grocery Survey Finds Amazon Takes Early Lead – But 60% of Shoppers Willing to Explore a New Grocer Online

Shoptalk 2018 – Las Vegas, NV – March 19, 2018RichRelevance, the global leader in Experience Personalization, today announced key findings from a new 2018 study that looks at consumer preferences and behavior around digital grocery. The study identifies consumers’ appetite for digital grocery and picks out early leaders, as well as the features and capabilities that shoppers want and need.

RichRelevance to Present at Jeffries “Brands Still Matter” Conference

San Francisco, CA– March 14, 2018 RichRelevance, the global leader in omnichannel personalization, today announced it will participate in the 2018 Jefferies Brands Still Matter Conference on March 15, 2018 in New York City. The exclusive event features presentations, panel discussions and networking opportunities with experts across the brand building value chain, including brand owners, message curators and subject matter experts.

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